The app is a disappointment. It incorrectly detected my phone as having root access enabled. My phone is on Lineage OS without root access. I switched to Wise as a result of that. The FX rates are good but Wise offers similar rates. So, you should consider removing the stupid restrictions which does not enhance any security.
2 people found this review helpful
Cheap exchange rate, but it's like a prepaid card, you can never get your money back. Cashback takes forever to be returned. Support is almost non existent. Had issues with the app with fingerprint unlock, support takes WEEKS to respond and keeps telling me generic responses like restarting and reinstalling. Only using when traveling. No point using for daily payments. If support is not improved, just use local bank.
8 people found this review helpful
Has been using it since launch. As my card is expiring, 20 days to expiry. I have requested the card. It's been 2+ weeks and the app kept showing card is on the way. Unable to get through phone call to the customer service after numerous attempt. Emailing them gets template reply. Does not address my concern. So far I find the card is useful but their customer service support is zero.
12 people found this review helpful