Rod Hernandez
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The only problem is that you need to turn off the wifi before using it. Otherwise it will not connect to their system to download your data. Once the wifi on the phone is turned off then the application works without a problem. I also have not been able to use my Bancomer points to pay. Update: they fixed the problem with the wifi. It works much better. Thanks.
126 people found this review helpful
Gracias por tu comentario, lo tomaremos en cuenta para poder mejorar y brindarte el servicio que te mereces. Saludos CFE Contigo*
Mario Lopez
"CFE Contigo" is the worst APP ever. It's never reliable when you want to use it. Since the last update it just circulates CFE logo when you try opening it. Customer service are just ridiculous/joke on their attempts to come up with a resolution on this. They only reply to people's comments as they are only attempting to cover BBB, for only to say "thank you for letting us know" or "call us" Comision Federal is know to be a very wealthy Energy provider in Mexico for them to slack on these areas
8 people found this review helpful
Hola, agradecemos tus comentarios y cualquier retroalimentación que desees compartir con nosotros. CFE Contigo
JP Roszell
Impossible to use. Logo spins endlessly and app does not open. I wonder if there is an executive at CFE who is actually responsible for ensuring their customers are satisfied - the rating on this app suggests no-one actually cares.
Lamentamos los inconvenientes que has experimentado. Por favor, contáctanos a través de los medios proporcionados en la notificación de respuesta enviada por Google. Con gusto daremos seguimiento a tu solicitud, CFE Contigo.