DiDi Rider: Affordable rides

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826K reviews
Content rating
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About this app

Safety is our top priority. While you are on a DiDi trip, you should always know that we have your back wherever you are going. Download the app and try it now!

Do you need an app for secure package delivery and travel at cheap rates? Download the DiDi Passenger app now and guarantee a quality, economical and safe private transport service.

🚖 DiDi offers these services: 🚖
DiDi Express: cheap and safe trip with a qualified driver.
DiDi Economy: cheaper travel, but with the same quality as the DiDi Express.
DiDi Taxi: request a taxi by cell phone to travel more comfortably (available in some cities).
DiDi Protect: you can travel safely, with better hygiene, but still at cheap rates.
DiDi Delivery: deliver or receive your order, package or document cheaply.
DiDi Flex: you choose the price of your trip.

Request fast package deliveries or cheap trips to travel safely around the city.

👮Your safety is the most important thing👮
Safe travel first. All DiDi drivers go through a selection process, where only the best are judged. With an extra step of security, you can share your trip in real time with trusted contacts. In an emergency, press the safety button. Travel safely with DiDi!

💸 More savings on your travels and safe deliveries 💸
With the DiDi Rider you can travel economically! Order a taxi or a private driver and take cheap trips wherever you want. Do you want a mobility app where you can save money? Then download DiDi Passenger!

💳 Choose your payment method 💵
Select the best payment method, credit or debit card, via the app, or cash payment (only available in some cities). DiDi offers discount coupons and exclusive promotions for you to travel cheap. Enjoy it!

📱Ease of ordering cheap travel deliveries📱
With DiDi Passenger you can travel or order package deliveries with ease. Just enter your current location and destination, and we'll find the nearest private driver or taxi driver. You can see the driver's location in real-time and how long it will take to arrive. Request one of our services, such as DiDi Taxi, to travel cheaply on the largest transport platform in the world!

🗺️How to request a trip on the DiDi platform🗺️
Download the DiDi Passenger app and create an account.
Enter your location and destination.
Select payment method: credit card, debit card or cash payment (available in some cities).
Click "Confirm" and we will find a driver nearby. You will be able to see all vehicle and driver information, including their real-time location and how long it will take to arrive.
Give your opinion at the end of the trip: so that DiDi maintains its quality of service.
With DiDi Passenger, you can order safe travel, fast deliveries and enjoy a low fare and a private transfer service with a qualified driver. Also, you can choose to pay cash or card when ordering a cheap trip.

📢Need some help? 📢
Visit https://mexico.didiglobal.com/centro-de-ayuda or contact us at help@mx.didiglobal.com or call 800 988 8888.
Updated on
Nov 29, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
826K reviews
Luisa Gonzales
October 31, 2022
The app charged me a trip that I didn't take for a huge amount. It was charged to my credit card and the "Help Center" on the app doesn't contact you with someone that you can talk with. The app is not safe and seems that steals your credit card information to simulate that you are on a trip when that never happened. They said that are investigating the issue and replied that a user (that has my name) took the ride. Don't attach your credit card or please review every ride that you took.
52 people found this review helpful
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DiDi Global
November 3, 2022
Luisa, we take this very seriously, and we want to solve this as soon as possible! Please, share more details at web.didiglobal.com (type the link in your browser and select your location) and we'll do our best to find a solution for this situation. Count on us! DiDi Rider - The world’s leading mobility platform
October 24, 2021
This app is always rejecting my debit card. It asks to enter the amount that is on hold on my card for verification and when I enter the exact amount that appears on my bank account it rejects it. My card had already been accepted before, which I also had struggled with, and all of a sudden it told me it needed verification again. You can't contact customer service through the app because it just sends you to articles and won't list any numbers to contact someone directly.
68 people found this review helpful
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DiDi Global
October 26, 2021
We're here to help you out, Vladimir! Please reach out at https://za.didiglobal.com/didi-support/, with more details, so we can sort this out in time. Soon' you'll be enjoying a 5-star rideshare experience with DiDi. DiDi Rider - The world’s leading mobility platform
Travis Sanders
December 12, 2021
Gui very large and hard to use. Big buttons cover the map so I can't see the pickup location. The map occupies such a small piece of the screen it's difficult. Then I drag the map over and it starts changing my pickup location and it's very hard to get back in the right spot because I can't see the part of the map where I am physically located because it's behind big buttons.
85 people found this review helpful
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DiDi Global
December 15, 2021
Hey, Travis! Thanks for your suggestion. Our team will keep working hard to offer you the best rides in your town and meet your expectations as soon as possible. Count on us at any time! DiDi Rider - The world’s leading mobility platform

What's new

- Customer experience optimization: Improved the Marketplace Module to increase order matching efficiency