Cinépolis

3.6
189K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The best cinema experience in the palm of your hand!

Cinemas

You can locate the cinema and change your city at all times.

Tickets

Buy or book in just 3 steps, and check your transactions when you need it.

Food purchase

Order your food without worries and get notified when your order is ready to pick up.

Register at Club Cinépolis® and start enjoying the incredible benefits we have for you.
 
What else do I need to know?
 
• Ticket purchase is available only in Mexico, Costa Rica, Guatemala, Honduras, El Salvador and Panama. Each ticket generates a cost per service.
• The purchase of food is only available at the moment for Mexico. The menu is updated according to the cinema you selected.
• Club Cinépolis® points can be consulted in Mexico, Costa Rica, Guatemala, Honduras, El Salvador and Panama.
• The billboard is automatically updated with the change of schedules and titles; If you want to update at another time manually, swipe down on the Movies section.
• You need an Internet connection to enjoy all the features of the application.
• Some titles do not have a trailer due to the availability of authorized content.
Updated on
Mar 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.6
184K reviews
Marcos Vasquez
December 20, 2023
$$$$ being lost by the minute. App not working at all. Everytime I see the Cinepolis logo, I cannot imagine the amount of money they are losing by the minute by the App not being functional. I used to go to the movies at minimum once a week at Cinepolis and pre-purchase tickets through this app. Now I spend all my money at Cinemex because they have a functioning App. Thanks but no thanks.
36 people found this review helpful
Did you find this helpful?
Cinépolis
December 20, 2023
¡Hola Marcos Vasquez! Gracias por tus comentarios. Si continúas con los inconvenientes, por favor escríbenos al siguiente correo: clubcinepolis@cinepolis.com, para darle seguimiento y brindarte la solución adecuada.
Elvis
June 17, 2023
As an avid user of this app, I always appreciated the convenience of being able to buy my tickets online. However, I've been experiencing some frustrating issues lately. When I try to open the app to purchase my tickets, it simply won't load. This has been a persistent problem for me. As someone who relies on this app for its ease of use and time-saving features, I'm hoping that the developers can fix this issue soon.
57 people found this review helpful
Did you find this helpful?
Cinépolis
July 8, 2023
Elvis Gracias por tus comentarios, estamos trabajando de manera constante para brindarte el mejor servicio, si el problema persiste por favor escríbenos al siguiente correo: clubcinepolis@cinepolis.com para apoyarte.
Hermann Samano
February 27, 2024
App had been useless for a while but today I tried it again and realized it's even worse than before. Before it only gave an error when trying to get promos like combo lunes or Mastercard 2x1 but now I can't even buy regular tickets or food. Also, the "new website" is also trash and doesn't work.
11 people found this review helpful
Did you find this helpful?
Cinépolis
February 27, 2024
Hermann Samano gracias por tus comentarios, estamos trabajando de manera constante para brindarte el mejor servicio, si presentas dicho inconveniente te recomendamos cerrar sesión y volver a iniciarla realizando este proceso podrás adquirir tus boletos sin problema, si el problema persiste puedes enviar correo a: aac@cinepolis.com

What's new

Actualizamos nuestra aplicación para mejorar tu experiencia de compra.