S C
2 Obvious/unnecessary problems? The ♥️ channel option is lame if I'm being forced to have both CBS 2 & CBS 1209 in my favorite channels list, I thought the point of FILTERING the guide was to reduce the # of "useless" channels. Another inconvenience is closing the app on cbs 2, but opening the app on cbs 1209(hd), especially since it doesn't do that on the actual tv app, but only on phones/tablets, which don't have hd.
Charter/Spectrum
May 20, 2024
Thanks for the feedback. If you should ever need direct support, want to ask a question or want provide additional feedback, please visit https://community.spectrum.net/discussion/169249/troubleshooting-issues-with-the-my-spectrum-app ^DT
Jessie Ray
Constant issues on all my devices. Always freezing or completely crashing, audio will become delayed (especially when watching On Demand) , takes forever to load after changing channels, and constantly get the "can not connect to network" error message (internet is fine). The only way to get past these issues is to repeatedly restart the app.
69 people found this review helpful
Charter/Spectrum
May 7, 2024
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum), Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^RJR
Jane L
After connecting to Chromecast, the audio gets out of sync during commercial breaks. Constantly have to reselect the channel or reset the cast to fix it. Very annoying. Searching for sports to watch is also more difficult than necessary. They post every upcoming event and you have to scroll through the results to find the event actually happening live. They should list the live event at the top.
82 people found this review helpful
Charter/Spectrum
May 1, 2024
We're sorry to hear about this issue and would love to see how we can help. Please reach us on Twitter (https://twitter.com/ask_spectrum) or Facebook (https://www.facebook.com/Spectrum/) or post on our Community at https://community.spectrum.net/categories/spectrum-app-feedback ^HB