
Adam Campfield
This is great. Not only is it helpful to have a source for audio description, but having it on the phone means it is portable and can be private if others don’t want to hear the narration. I think the app is nicely organized as well. The screens are tagged well for screen readers, which is refreshing!
144 people found this review helpful
Charter/Spectrum
February 12, 2021
We're thrilled to hear the app is delivering a quality experience. Thanks for the 5-star review and for being a Spectrum customer! ^JM

Konnie Ellis
I had the microphone pointed at the TV, and the volume was at a comfortable level. But the app just keeps saying Syncing in Progress, no matter how many different movies I try. Very disappointing.
92 people found this review helpful
Charter/Spectrum
July 12, 2021
Hi, thank you for your feedback. Would you mind sharing your device model and software version so we can attempt to replicate this experience? We would like to get to the bottom of it. This, and any other future questions/comments can also be shared to SpectrumAccess@charter.com. Thank you in advance.