Jennifer Schmidt
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Great books, glitchy app. Great way to get current books, just be ready for hiccups on audiobooks. When playing, sometimes randomly stops. When you start again, it may start at the previous point you stopped, so have to skip around to find where you left off. If you close app, it doesn't open to your checked out books, instead have to select profile every time. Pause and play on lock screen rarely works, so have to unlock phone to interact with app. Have also had it lose downloads.
5 people found this review helpful
Cassandra T
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Please fix the app!!! Boundless is cheaper for libraries & a great way to get around long wait-lists on Libby. The app has gotten worse since I last used it. There is an increase in the frequency of unexplained interruptions in audio playback. It struggles to play in the background. It will forget that it played the last thirty seconds to couple minutes of audio. Chapter selection doesn't work; it just hangs trying to load the chapter. Luckily I can download ebooks & read on a different device.
9 people found this review helpful
Jan Turner
I have used Boundless in the past without problems but the app has been having issues for the past few weeks and I haven't been able to play any of the audiobooks I checked out. All of the books will only open in Chapter 2 and won't play. I tried uninstalling and reinstalling the app but that didn't work. I tried accessing the audiobooks through the browser and encountered the same problem. Library couldn't get it to work and Boundless hasn't responded to my email. Will have to use Libby on trip
3 people found this review helpful
Baker & Taylor
May 17, 2024
Hi Jan - Apologies that you haven't received a response as well as the issues you've been experiencing. Please update to the latest version (1.1.28) and let us know if this addresses your issues. If it doesn't please reach out to us again at boundlessfeedback@baker-taylor.com. If your issues have been resolved, kindly update your review.