Umo Mobility

2.2
2.43K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Umo is your travel companion, an all-in-one transit app that lets riders at agencies that utilize Umo buy transit passes, get directions, use map navigation, find your bus schedules, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.

Download Umo and get started today!

* Simplified Home Screen – The App’s main screen (now accessible from the new ‘Home’ tab) simplifies rider navigation for quick, effortless access to all application features.

* Easier agency Location – We have replaced “metro areas” with a new agency selection experience to make it easier for riders to locate an agency near them that uses Umo. Agencies are now clearly listed and sorted by nearness to the rider, ensuring that riders select the correct, intended transit agency when they create an account and purchase fare products. Please note that not all transit agencies use Umo and only those that are available for selection in the App are supported at this time.

* Improved Payment Flexibility – Easily buy transit passes or add money to your wallet in the app. Enjoy the unified wallet, convenient payment methods and easy viewing of fare details across agencies. Riders can also now delete their payment method at any time under ‘View My Account’.

* Contactless Boarding – The updated version of the App now has quick access to the dynamic QR code used to board from the ‘Code’ tab as well as via ‘Show Code’ links strategically placed throughout the application for faster fare payment.

* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker or trip planning for those transit agencies that support this functionality.

* Trip Planning – Intuitive navigation for easy journey planning in the App.

* Enhanced Ride History – Riders now have access to more ride-history details, including month-by-month or an abbreviated history directly from the main menu for easy tracking and management.

* Accessibility – The updated Umo App is fully integrated with VoiceOver on iOS and TalkBack on Android devices, providing an accessible and seamless navigation experience for visually impaired riders.

* Localization – Umo supports English, Spanish and French languages. Simply adjust your Settings to your preferred language.
Updated on
Oct 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.1
2.4K reviews
Curtis Harrold (Process 12)
November 1, 2024
It's still garbage. Not all bus stop info is available, for example... You can see the bus stops for the college, but the stop that is near the Summerglen apartments isn't available. You can't just click on that one, you have to basically backtrack that math on when it's coming. Including, when you do click for information, it doesn't show how far out the bus is. The other version, was much better and you could actually see how far out the bus was from your location.
4 people found this review helpful
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Delerrok
July 11, 2024
Favorites has been added to the latest version of the app. Update today to take advantage of this feature! You can click on a stop located on the map to see information of when the bus is due. If we've addressed your concerns, please consider updating your review. Thank you - The Umo Team
MaryBeth Gyulay
November 4, 2024
The app keeps getting worse and worse. The original app was useful and relatively easy to use. Now you can't plan ahead. IE trying to plan a long trip with an arrive by time for a future date doesn't work. The times aren't available, a bus route is missing, and the a tells me that it's going to be a trip that lasts more than 2.5 hours when I know that it takes 2. There's issues with replacing CC info. This app is a waste of taxpayer dollars. Edit: add money to your wallet but it's by Google Pay
1 person found this review helpful
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Delerrok
November 5, 2024
Bus times/schedules/routes are dependent on the systems managed by your local transit agency, and not a defect with the Umo App. Contact your local transit agency for more information: https://support.umomobility.com/hc/articles/1500001596982 To troubleshoot payment issues visit: https://support.umomobility.com/hc/articles/6435128698899
Kari Beyer (KB)
September 17, 2024
The app prior to the May 29, 2024 update was more useful. Now, I don't have the ability to save my routes and there is no way to see the schedule of other routes. How is one to plan his/her trip on public transportation without the ability to view times for a route? This is one of the, if not the, most important item for folks utilizing public transportation. 09/17/2024 - when will your update include the actual schedules for the routes? This is a must have. It's not simplified at all!
18 people found this review helpful
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Delerrok
September 17, 2024
We are working to improve the app and will take your comments into consideration for future development.To select your route, click Ride > enter Where To? > set departure/arrival time > a list of available routes/times will display. For additional assistance, contact your transit agency at: https://support.umomobility.com/hc/articles/1500001596982

What's new

Welcome aboard! We resolved an issue blocking users from accessing the app on older devices.