Ooma Setup

Ooma

About this app

Telo Setup app allows Ooma customers quickly:
-activate a new Telo or Base Station
-activate 4G Adapter
-reconfigure existing Telo
-check Telo status
-check 4G Adapter's signal strength

More changes and improvements coming soon. Please email to [e-mail] if you have suggestions or ideas on how to make this app better.

P.S. You can't make calls with Telo Setup app. Please download Ooma Office or Ooma Residential apps for calling purposes.

Ratings and reviews

As many other reviewers have said, this Ooma setup ap is not ready for prime time. Just like most of the other users, I could pair my android with the Telo Air 2, but when it came to clicking the next button in the ap to connect the ap to the Telo Air 2, the displayed connecting circle just goes around and around and after a minute or so, the message 'could not connect to Telo' is displayed. I tried this multiple times with the same results. 500 character limit or I would tell you more!!!!!!!!!!

Terrible app for setup of my ooma telo air 2. I did end up getting it to connect through wifi on my own after I had been on the phone with customer service and also through their chat feature. They were not able to get it connected. The app is worthless to connect wifi. If you are having trouble, connect the telo air 2 to your computer and it will connect automatically to your network. Then plug in the phone and follow the prompts. Hope this helps someone else!

Frustrating to get to work. It needs Bluetooth to connect to a cell phone but mine refused to do so. I tried repeatedly to no avail. I was going to give up and use Ethernet cable but decided on one last text and suddenly it worked for some reason. I let the app pair with the cell phone and not the other way around. Dont know why the app failed to connect so many times. Finished the install. The phone works fine. The app needs work but the device itself seems good so far.

What's new

Improvements to the on-boarding flow