Ooma Smart Security

Ooma

About this app

The Ooma Smart Security mobile app, with the Ooma Telo communications hub and sensors, lets you secure and monitor your home from anywhere.

* Receive alerts when activity is detected with the option to remotely call 911 from your home phone number using your home address as the location of the emergency.

* Manage notification preferences and view real-time status and logs of all sensors.

* Add as many sensors as you need: Door/Window, Motion, and Water.

* Easy wireless installation of sensors anywhere in your home.

* Use the Home, Away, and Night modes to control when you would like to receive alerts about your sensor. Add up to seven additional modes for a total of ten.

* Use the mobile app to manually switch modes or automatically switch modes using a schedule with time of day and day of week.

* Learn more at ooma.com.

Ratings and reviews

Not great. Recently there was some glitch that meant the system was not functioning. My alarm started going off and customer service let me know there was nothing they could do about it. App sometimes crashes or changes to the "mode" don't stick. Ooma security in general is quite mid tier.

Recently bought 2 water sensors. The app crashed about 20 times while trying to install the first one. After managing to get in the app and getting the sensor to show up, every time I try to get into page to enter where to send notifications, the app crashes again. The device and app are useless if I can't get to the page to enter email or phone number for notifications. I tried rebooting my phone, but the app had crashed over 50 times! I will be returning these sensors to Ooma.

I have a lot of Ooma home security sensors, around 15. They have all been carefully configured for modes, notifications, etc. The system is pretty dependable and never seems to false. I use the GeoFencing to automatically turn the system on and off. There are 3 distances you can choose and they all work fine for departure. None of them work properly for return to home. I can sit at my garage door for 5 minutes and still set off the alarm when I open the door. The work-around (at least for me) is to interact with the phone in any way which will cause the Ooma Security to read the GPS and set the alarm to Home mode. I have the app properly configured to never sleep and use as much power and data as it wants (it uses very little of either), but it still doesn't update often enough. I doubt that it will ever be fixed as it has been mostly like this from the introduction of the product and according to the Ooma president they are now concentrating on business and have home and security in maintenance mode.

What's new

Bugfixes