Ooma Smart Security

550 reviews
Content rating
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About this app

The Ooma Smart Security mobile app, with the Ooma Telo communications hub and sensors, lets you secure and monitor your home from anywhere.

* Receive alerts when activity is detected with the option to remotely call 911 from your home phone number using your home address as the location of the emergency.

* Manage notification preferences and view real-time status and logs of all sensors.

* Add as many sensors as you need: Door/Window, Motion, and Water.

* Easy wireless installation of sensors anywhere in your home.

* Use the Home, Away, and Night modes to control when you would like to receive alerts about your sensor. Add up to seven additional modes for a total of ten.

* Use the mobile app to manually switch modes or automatically switch modes using a schedule with time of day and day of week.

* Learn more at ooma.com.
Updated on
Mar 18, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
550 reviews
New England
November 17, 2020
I have a lot of Ooma home security sensors, around 15. They have all been carefully configured for modes, notifications, etc. The system is pretty dependable and never seems to false. I use the GeoFencing to automatically turn the system on and off. There are 3 distances you can choose and they all work fine for departure. None of them work properly for return to home. I can sit at my garage door for 5 minutes and still set off the alarm when I open the door. The work-around (at least for me) is to interact with the phone in any way which will cause the Ooma Security to read the GPS and set the alarm to Home mode. I have the app properly configured to never sleep and use as much power and data as it wants (it uses very little of either), but it still doesn't update often enough. I doubt that it will ever be fixed as it has been mostly like this from the introduction of the product and according to the Ooma president they are now concentrating on business and have home and security in maintenance mode.
7 people found this review helpful
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A Google user
October 17, 2019
Good, but... The top horizontal scrolling for scenarios is highly inaccurate and I find it's different than from what I set it to be. I hope the developers come up with a better way to allow me to pick scenarios. Other than that I'm really happy with the system and the app and the customer service. It's definitely the right choice for me considering how many systems I researched. I like the flexibility that it offers as well from no subscription to various types of subscriptions.
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Nelson Fong
April 16, 2021
It works pretty well with motion sensors and door sensors. But the ability for Geofencing is terrible. Lots of times when I was not at home, even I open the app, and open the Geofencing page and let it updates my current location, i cannot make the app recognize I am outside my home and switch to Away mode. It only works after i restart my Pixel 2, then it works for a while
4 people found this review helpful
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What's new

Fixed a bug that prevented Canadian customers from editing home addresses.