![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Update 09/2019: still get stuck at "verify your identity" page with no option. App still sucks. Haven't been able to log in through my android mobile phone in weeks! I get stuck on the step-two of the two step security check and can't even get into my account. The only option available to use is the log-off toggle. If wasn't always like this! Please fix this!
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjW4WqJheVhSoRLbQZpNJGCMWDmBUVoyz5ZD-gc-fQqr_1n3QK1L4Q=s32)
C
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You can't change the CC balance due date or pay it off with an external account. To do so on the website, you have to go through a mind-bogglingly unintuitive process through another company's website. You want to set up automatic CC payments? Cool, just contact support, they'll send you a PDF to fill out, then just send it back to them 😐 Also defaults to paper statements. This bank is definitely living decades in the past.... The app also shows message indicators but no corresponding messages.
5 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIlhPTChxLceaJGhlFEJm4kw40gpoV43wGjghDDd4WmogQnAA=s32-mo)
Steven Ramirez
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Many times when I take photos to deposit a check, it doesn't work. It will take onky the front side, then the screen shifts back to the opening page and I can't take the back of the check photo to complete the transaction. This happens 4 of every 5 attempts. Problem mostly resolved.
9 people found this review helpful