UW

4.8
9.82K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Save time and money by bundling all your home services into one simple, monthly bill. The more services you take, the more you save.

Switch your energy, broadband, mobile and insurance to us so you can stop thinking about bills, passwords and price comparisons, and get on with the important things in life.
Updated on
6 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.8
9.43K reviews
Zaheer Younis
19 October 2024
The UW App is a convenient tool for managing my account, tracking bills, and handling customer service requests. I appreciate the easy access to information and the quick ability to make payments. However, there are occasional glitches and bugs that can affect the user experience, like slow loading times or issues with certain features not working properly. If these are addressed, the app could be even more seamless. Overall, it’s useful but needs some improvements.
5 people found this review helpful
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Alice Rabbit
23 October 2024
It took this provider nearly 3 weeks to install and turn on our WiFi while billing our contract when we moved home. They've turned it back off stating a request to change providers was made which was not from us. And now it's going to take another 2 weeks ( while being billed ) to turn it back on. We do not require a home visit from any engineers or new parts this could literally be done on UWs end. So we are confused why the long wait for someone to press a button. Terrible service.
3 people found this review helpful
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Susan Y
25 October 2024
It's ok for a basic app but it should show the transactions on your account and you should be able to see the energy usage thats been used. I want to see my DD amount, the payments I've made and my monthly use. The only good thing is the ability to contact them easily. Very outdated.
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What's new

Feel refreshed. Keep your app updated. We've made some performance improvements and fixed some bugs to make your experience even better.

App support

About the developer
TELECOM PLUS PLC
mobileapp.development@uw.co.uk
Network Hq 508 Edgware Road, The Hyde LONDON NW9 5AB United Kingdom
+44 7988 526089

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