MemeStar
- Flag inappropriate
- Show review history
Awful. Don't even bother with this app, it's the single most buggy, and useless piece of garbage I have ever had the displeasure of trying to use, no matter how many times I change my pin to the same 5 numbers, it's NEVER works when you try to use it, without fail, it just doesn't work, and this is after it took 7 attempts to upload my face, buggy mess, do yourself a favor and stay far away from this trash heap of an app š uninstalling right now.
10 people found this review helpful
Michael Smith
- Flag inappropriate
- Show review history
Your app needs work. I've used other ID verification apps (Authenticater, RealID) that were much easier to use. 1) Your scanner doesn't work well. It took me many times of scanning b4 you accepted (2 It asked for a verification code from my other device, which was my PC, but my PC didn't generate any code 3) it talked about the front and back of my drivers license but it never gave me an opportunity to scan the back 4) you said "wait times may be longer than usual" with no idea when that is.
13 people found this review helpful
Hi Michael, thanks for sharing your feedback. We apologise if your experience was not ideal. We'll make sure to share this with our Product and QA teams to have a look at. Have a nice day. Kind regards. ^MS
Ellen Gully
The most useless app ever. Now on day 4 of trying to get into it and access my account. If you change phones you have to effectively create a new account and then can't create a new account because your data is on the old account. Apparently the issues are my phone and not the app. A 2 year old could make a more easier app to use. Avoid like covid if you can. If my local council didn't demand I use it for their records I really wouldn't. Horrendous app. Apparently it's user friendly.
29 people found this review helpful
Hi, thanks for sharing. It is possible to recover your account on your new device without creating a new one. Our app is designed to facilitate this process, ensuring that your data remains accessible to you. You can read more about this here: https://support.yoti.com/yotisupport/s/article/How-do-I-make-sure-I-can-recover-my-account-in-the-future.