Don't Fix What's Not Broken. And that's exactly what Key Bank attempted. App use to be user friendly and was set aside from their competition because the app was simple and clean. Who needs all those Bells and Whistles when I simply need to check account balance. I can no longer keep user name and that Creates me being asked on each visit/sign in my security questions and signing Terms of Agreement yet again. A simple easy quick and clean task has been turned into total frustration.
Bummer Ever since the new update and redesign, it absolutely sucks. I miss my simple, functional Key Bank app. Check deposits are horrible now. At least you can still do stuff, just in an annoying way now. And what's this whole profile picture thing? This isn't Facebook, which also sucks.
DUMB ASSES! "Update" rendors app usless! HELLO! Do you morons even test these stupid apps before you release the "updated" versions. Didn't think so. You can't install this on tablet because you can't get past me terms and conditions page. It won't display the accept button it cuts it off. Fing dumb asses!
Still sucks After 2 updates it will let me enter my username and password but says they are invalid. I can log into the website just fine with the same user id and password. They just cant get the app working correctly.
Going to move my accounts unless... The new app is useless, hard to read, doesn't fit the format of my phone. Go back to the straightforward prior version ASAP. Some app designer really put one over on a major bank
Worst app ever *** LOOK AT WHAT WE HAVE TO SAY ABOUT THIS CRAPWARE *** Maybe you will listen to your customers and get a clue, we all cannot all be wrong. Alot of negative comments in here about this poor of excuse application. It is still Slow, too much crap not needed, cannot shutdown app. You need to fix this back to old app, 4 customers in bank branch all complaining about this bad app. Still a crappy application even after update.
Improvements based on your feedback:
- Resolved the issue of the missing Action button (+) on some devices
- Fixed various small glitches
Tap and pay with your phone, get instant notifications, and lock your cards.