Pin option still will not work. Updated to the latest version and I still have to answer security questions every time I log in. Won't save my username. Still waiting on a fix for this ridiculous issue.
I 👍 like the design of the entire 🔑 Key Banking system it is very Innovative & Design forward, and now more 2017, 21st Century Than ever. You have not 😞😀!! disappointed Key Bank. ✨¡¡¡Salute!!!✨ Raina from Ohio
This app can be complicated for some users. Nothing is streamlined and has useless and pointless buttons. Customer service button don't work unless you are on the actual website.
Updated 7/26/17. Can no longer log in with fingerprint. When try to register fingerprint keeps saying not available this time. DON'T UPDATE IF YOU USE THIS FEATURE. If Key corrects will update this review.
Slower than mobile website. Trouble taking images of check for mobile deposit. When i did get an image accepted, the app crashed and made me sign in again.
Taking clear pictures for deposits is Impossible with this update. Should have left it alone. Off to the bank now to make a deposit!
We heard you! Based on your valuable feedback, KeyBank has incorporated the following updates to the mobile app:
- Enhancements to check deposit
- Minor bug fixes