Citi Mobile®

863K reviews
Content rating
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About this app

All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at and our notice at collection at to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at
Updated on
Jun 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
863K reviews
Pamela L. Houedjissi
June 27, 2022
I like this app, but I wish it would provide the account balance after every pending transaction. Currently it provides the pending transactions total at the top, which is even cut off so you have to guess the number. I would feel more secure about my balance being correct if it displayed after every pending charge or credit. Not just the posted ones.
58 people found this review helpful
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Citibank N.A.
June 27, 2022
Hello Pamela. Thank you for the feedback. We would like to capture more information on your comments. Please send us a DM on Twitter @AskCiti or an email to with Google Play Review in the subject line and give us details of your concern. No account numbers or PINs in your message. ^Gloria
Joseph Wilson
June 15, 2022
About a quarter of the time the app crashes right after opening it. Also, while enhanced location service seems like a good idea in theory, in practice it is awful because of excessive battery usage (35 - 40% of each charge), meaning I have to charge my phone daily with it enabled instead of every 3rd day with it disabled. Everything else about the app I like. It's easy to use and navigate, and provides all accessibility features I need.
132 people found this review helpful
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Eli Pasetes
June 16, 2022
Updated review. Re-installed to try sign-on with mobile app on the web. And it works most of the time. It probably needs fingerprint login turned on to work. With that it insists on saving the username. So if you lose your phone and whoever stole it manages to login, they got your username. Not good. All other aspects are good towards convenience. Hopefully, the designers also looked at stolen phone use cases. And how to blow away the data on the phone so it won't be a way to lose control.
70 people found this review helpful
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Citibank N.A.
March 14, 2019
Hello Eli, Thanks for your feedback. I’ll definitely take this back and share with our teams. ^Rita

What's new

Thanks for using the Citi Mobile App! To give you the best experience, we’re constantly improving our app. Stay updated with the latest version so you can get the most from Citi Mobile. See which of your friends use Zelle® no matter where they bank in the U.S. with Zelle® Ready Contacts.