Quantum Fiber

Quantum Fiber

About this app

Live your best digital life with the Quantum Fiber app. At home or on the go, completely control and customize your network right from the palm of your hand.

Use the Quantum Fiber app to:
• Get set up. Quickly view and customize your network name and password.
• Track and manage the installation process.
• Having someone over? Create convenient QR codes to share with friends and family so they can easily connect to your network.
• View all of the devices connected to your network and personalize device names.
• Pause WiFi access to specific devices.
• Check your network health and status.
• Block devices from using your network.
• Sign-in quickly with biometric login support.

Disclaimer: By using the Quantum Fiber App, you agree to Quantum Fiber’s use of third-party analytics and monitoring software to record system and user actions within our App. We use this data to detect and resolve issues to ensure that the App is functioning as designed within the user experience. Aggregated, anonymous statistical information and data that is not identifiable to any person or entity could be used by the third party auditing, research and analysis purposes to operate and improve the system to contractual limits.

Ratings and reviews

Cannot login to app using known working credentials that work on the website. This is absolutely infuriating, I am trying to troubleshoot your terrible system that has massive latency spikes all the way up to 1000ms and it's causing so many issues for me. I'm trying to modify QoS settings, but your stupid ONT says to access this setting on the app, and then I get the app and I literally can't even log into it at all using known good credentials to change this settings. BS.

This app is completely USELESS! I can't use the app for anything besides making a payment and changing the account password. The app can't do any of the things that Quantum claims, real time updates, manage devices, customize the network, and the shared QR codes for ease of access over multiple devices. Absolutely shameful to lie to people to get them to download your AWFUL USELESS app.

This is as far the worst service I have experienced. Don't bother wasting your money with Quantum. You will maybe get 2 hours of WiFi if you're lucky. Seems like I only get the 2 hrs in the middle of the night. I have called multiple times, 3 technicians came to look at the modem that's all. It's ridiculous no one can figure out what's wrong. I get a different stories every time I call. They don't even deserve 1 star. Just the worst.

What's new

This release, we've improved the Quantum Fiber mobile app, including:
* Updated network management support.
* Improved login experience.
* Stability updates and bug fixes.