MySubaru

Mobile - Subaru Of America

About this app

The MySubaru app seamlessly connects you to your Subaru. Enjoy remote start, unlock/lock, service scheduler, digital history, and 24/7 roadside assistance.

Whether it's starting your vehicle and controlling the car's temperature remotely, scheduling a service appointment, or monitoring authorized drivers, the MySubaru app puts the power of your Subaru at your fingertips. With MySubaru, you can connect to convenience and safety. We have a suite of services that include:

•Remote Features
•Service Features
•Safety and Security Features

Download the app and learn how Subaru puts control at your fingertips!

*Subaru owners must have an active MySubaru Connected Services subscription to access remote services.

*Remote Engine Start is available on keyless access with push button start vehicles. Remote Engine Start with Climate Control is available on vehicles with keyless access with push button start and automatic climate control. Not available on vehicles with manual transmission.

*Service Scheduler function is not available for all Subaru retailers.

*24-hour roadside is included in standard 3-year warranty and after 3 years with a gold package.

© 2025 Subaru of America, Inc.

Ratings and reviews

Not the worst app in the world, but not exactly impressive. I would say the interface is not intuitive as far as how to find things that you need. But I could overlook all of that were it not for the fact that I absolutely get frustrated? waiting for this app to start. It does not matter which device it is on, I've had the same experience in every case -- the app can require up to 30 seconds to load and start running. It always been a slow loader, but it seems to have gotten really bad.

I've had the app for a few years now. It is usually pretty user-friendly. However, starting yesterday, it will not even open up on my phone. It continually crashes for 2 days and counting. I have contacted customer support. I received 1 response saying someone will reach out soon. I'm still waiting for that "reach out." Very disappointing, considering how much this app costs yearly . I have Uninstaller and re-installed several times.

Used to work but now won't open. I don't use the app daily so I am not sure when it stopped working. For at least the last few days it looks like it is going to open, then disappears. I did all the usual... restart, uninstall/reinstall, etc. and it still won't load. It is a shame because I used to love this app. Of course, I just renewed for a year a few weeks ago. I run Android 13 and have plenty of memory. Subaru, please fix this.

What’s new

Bug fixes and general product improvements.