MySubaru

Mobile - Subaru Of America

About this app

The MySubaru app seamlessly connects you to your Subaru. Enjoy remote start, unlock/lock, service scheduler, digital history, and 24/7 roadside assistance.

Whether it's starting your vehicle and controlling the car's temperature remotely, scheduling a service appointment, or monitoring authorized drivers, the MySubaru app puts the power of your Subaru at your fingertips. With MySubaru, you can connect to convenience and safety. We have a suite of services that include:

•Remote Features
•Service Features
•Safety and Security Features

Download the app and learn how Subaru puts control at your fingertips!

*Subaru owners must have an active MySubaru Connected Services subscription to access remote services.

*Remote Engine Start is available on keyless access with push button start vehicles. Remote Engine Start with Climate Control is available on vehicles with keyless access with push button start and automatic climate control. Not available on vehicles with manual transmission.

*Service Scheduler function is not available for all Subaru retailers.

*24-hour roadside is included in standard 3-year warranty and after 3 years with a gold package.

© 2025 Subaru of America, Inc.

Ratings and reviews

Overall the app is good. The main issue I have with it, you can't see if your doors are locked or not. Yes, you can lock/unlock them. Also, if your phone is not secured to their liking you have to use username and password to sign in, can't use biometrics or PIN. The app allows you to remote start, set climate controls, view vehicle diagnostics, schedule service with Subaru, set vehicle and driver alerts and locate vehicle. Other options are available as well.

The only reason I use this app is for remote start and that feature is just as frustrating as it is useful. Settings are not reliably sent to the car - turning on the seat heater works only 50% of the time. Can't enable A/C with heat mode in presets. Most annoying is Quick Start doesn't just start the vehicle as-is without adjusting settings. Quick-Start should be just that - start quickly while retaining all settings as they were left when the car was turned off. The app needs improvements.

My expectations weren't high, but this app is really bad, but not free. I was stupid enough to subscribe to "+" before making sure the base app worked... Then, nothing changed for better. It takes minutes to initialize the app (when it doesn't show "internal error" or another equivalent of a middle finger). It struggles to find the car in an open parking lot; flashing the lights is hit-or-miss; I can't trust the "status"... forget about real diagnostics... I'm praying for better times.

What’s new

Bug fixes and general product improvements.