3.1
2.69K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Nusuk app is designed as a loyal guide on your spiritual journey, shedding light on every step, from the initiation of the ritual to its culmination.
The application provides an exceptional digital experience, helping travelers plan their journey, coordinate arrivals and departures, navigate transportation, and carry out sacred rituals at the Two Holy Mosques.
Updated on
7 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
2.67K reviews
Atif Ahmad
5 June 2024
I have just downloaded the latest version (3.0.0) of the Nusuk App and now its crashing very frequently. If I try to go into internet and communication packages buying option it crashes. If I try to go and add my health data it crashes. I have tried this now on two devices and both show same behaviour. It might even crash when we need to show our visa card through the app so its very concerning and hope its fixed soon.
5 people found this review helpful
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Ministry Of Haj & Umrah
6 June 2024
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,
sheeba suhail
5 June 2024
The app though good but keeps stopping. Sometimes doesn't even open. Tried uninstalling and installing again. But on opening keeps bringing me back to play store page. Also a warning message flashed saying ' basis recent data from simmilar devices this app may not open on your device. It worked fine initially, for a couple of days.
Did you find this helpful?
Ministry Of Haj & Umrah
6 June 2024
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,
M T
24 May 2024
Probably the worst app I have ever used in my life. This app has caused me and my family so much stress. Endless technical problems. The system has made the booking process an absolute nightmare. Poor support, too. They say you can contact them by email. When you email, they ask you to call. Then when you call, they tell you to call this number and that number. The agent even said that you can't use the app unless you're in Saudi Arabia. There is literally an international visitor option!
15 people found this review helpful
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Ministry Of Haj & Umrah
25 May 2024
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,

What's new

General Enhancements