LaTaunya Patterson
I have had good success with reporting my repair needs through this app. The response has been timely and accurately reported. I also like the convenience and the yruble shooting questions at times seem a bit much but, I was able to discover a problem and correct it without a repair visit. Also I feel confident the problem is not a simple problem I could fix or an overlooked detail I missed and could have corrected. So no complaints about the app.
1 person found this review helpful
Medina
I can't sign in because clicking the "username" or "password" fields won't trigger the keyboard to pop up. So it's impossible to type anything. I even tried the "forgot password" function, but it has the same issue. As you can see from this review, my phone keyboard function is working fine on all other apps and pages. I hope it gets fixed soon, because it would be very helpful. Winter storms lead to us having several maintenance work orders to keep track of. Google Pixel 5 Android 12 Snow Cone
4 people found this review helpful
Lessen, LLC
26 February 2022
Hello, We are sorry that you faced an issue. Could you please email us at onemaintenance@smsassist.com? We would love to hear more about your issue to continue improving the app experience.
Lori Lasswell
I honestly don't see why this can't just be a website, there is no functionality that is special to an app. I have given the app permission to access my camera, storage, and microphone, and yet it will not access my photo gallery. My repair requests won't be scheduled until I add a photo (which I'm not sure how I'm supposed to capture an AC unit not cooling, but that's not the app's fault). Half the time I try to log in it doesn't recognize me. Seriously, this app should just be a website.
1 person found this review helpful
Hello Lori,
I'm sorry you had difficulty signing in to the application. Could you please email us at onemaintenance@smsassist.com? We would love to hear more about your issue to continue improving the app experience.