TGV INOUI PRO

3.0
10K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

#Find all your trips in 1 click:
Your e-tickets at the Business Première, Pro Second, Liberté, Packages, and similar Pro rates
Your leisure e-tickets for consultation only (leisure fares are non-exchangeable and non-cancellable on the TGV INOUI PRO app)

#Change your train ticket:
Exchange your e-tickets for the same destination free of charge, up to 30 minutes after train departure
Cancel your e-tickets purchased from approved travel agencies before departure
With Guaranteed Exchange, exchange your e-ticket on any train of the day, even if it is full*

#Make your trip easier with TGV INOUI PRO:
Automatically report your trips in your smartphone calendar
Stay informed in real time: departure route, disruption alert, station services, etc.
Present your e-ticket, loyalty card, Liberty card, weekly or monthly pass directly on your smartphone during on-board control
Find your travel documents in your application
Be informed of the departure and arrival track of your train

#Access your Pro services with ease:
Consult the benefits linked to your Traveler Program status
Access the meal order directly from the TGV INOUI PRO application and be served as a priority at the Bar. On some trains it is also possible to have it delivered instead
Instantly view all the services included or accessible thanks to your Business Première, ProSecond, Liberté, Packages, and similar Pro e-tickets (dedicated space for Business Première, Mon Chauffeur customers, etc.)

#Question, comment ? Contact us
Benefit from assistance from our User Support for any questions regarding the operation of the TGV INOUI PRO app
Contact our customer service via the dedicated form for all your complaints and requests, including those related to the G30

*Without guaranteed seating.
Updated on
29 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.9
9.98K reviews
Robert Moon
22 May 2024
Can't upload photo. Can't find 2nd card bought for wife. 3 hours on this site, nothing but frustrating. Pfff
Did you find this helpful?
SNCF Voyageurs
23 May 2024
Bonjour Robert, Concernant la problématique liée au téléchargement de votre photo et à la carte de votre épouse, nous vous invitons à nous préciser vos difficultés via le support technique de l’application, dans la rubrique PLUS puis "Un problème sur l'application ?". Merci et à bientôt, L’équipe TGV INOUI PRO
Nicolas Valayé
20 September 2023
Would be useful if the app would notify of changed departure time. Recent experience that the app does not notify of changed TGV schedule, and if we open the app it only shows the new planned arrival time but not the planned departure time.
1 person found this review helpful
Did you find this helpful?
SNCF Voyageurs
21 September 2023
Bonjour Nicolas, Merci de votre commentaire, il nous aide à optimiser continuellement l’application. Je vais remonter vos suggestions à notre équipe technique. Pour toutes questions, n’hésitez pas à nous contacter via votre application, dans la rubrique PLUS puis « Un problème sur l’application ? ». Merci et à bientôt, L’équipe TGV INOUI PRO
R H
31 July 2023
Terrible, it starts with as if French was the only language in the world for international travelers. How arrogant for international train connections. During account creation, it refuses legitimate email providers, such as GMX in Germany. At this stage, ZERO stars "mon ami"!
8 people found this review helpful
Did you find this helpful?
SNCF Voyageurs
1 August 2023
Bonjour, Merci d'avoir pris le temps de donner votre avis sur notre application. Nous vous informons que celle-ci n'est actuellement disponible qu'en version française. À bientôt, L’équipe TGV INOUI PRO

What's new

Découvrez la nouvelle version 18.6 de l'application TGV Inoui Pro !
Cette version améliorée apporte des mises à jour techniques et renforce la sécurité lors de la création de compte.
Satisfait de l'appli TGV INOUI PRO ?
Dites-le-nous sur le Store !
Continuez à nous écrire depuis la rubrique Plus.
L'équipe TGV INOUI PRO