My3 Ireland

2.6
6.38K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Mobile connectivity with My3, your gateway to 24/7 connected living. From managing plan usage and settling bills to exclusive offers, Three Ireland’s official app has you covered.

- Why My3 stands out:
- Instant top-ups for you, your friends, or family.
- Effortless bill payments, with options to schedule direct debit and unlock upgrades.
- Real-time visibility into your plan usage.
- View up to 12 months of past bills and get a breakdown of your bills, including extra charges.
- Direct chat support with our dedicated agents.
- Stay updated on exclusive offers and win tickets to 3Arena and 3Olympia events.
- Dive into a world of connected living with our wide range of lifestyle products.
Updated on
20 Nov 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
6.33K reviews
Paul S
13 August 2025
Unbelievable. New version, enforced update is no longer compatible with my phone. Don't give me that bs that this is for my security, Three. It is not my fault if your developers are incapable of keeping an app safe on android 10. Unbelievable. No app, no Top-up. Site won't connect either so I've had it. Goodbye Three from a customer for over a decade.
25 people found this review helpful
Three Ireland
14 August 2025
Hi Paul, thank you for bringing this matter to our attention. We understand its impact and are actively working to provide you with an update asap. We appreciate your patience and understanding as we investigate further. In the mean time you can access all My3 services through My3 web.
Trina Ryan
23 October 2025
It says there's a bug, keeps crashing, I've done all the trouble shooting suggested but it's still not working, very unhappy customer, I've been with Three for over a decade and previously had very few issues with them but this is just ridiculous
Three Ireland
24 October 2025
Hi Trina, we're aware of the problem you've mentioned which is impacting a small number of users. We are currently investigating it. Rest assured; our development team is working diligently to fix it as soon as possible. We apologise for any inconvenience & thank you for your patience. In the mean time you can use 3.ie/My3 for all self serve needs.
Loner Wolf
30 October 2025
sign up/login. no differentiation between the options, always tries to get me to sign up and then tells me my account already exists. Will then not let me log in but sign up again. utter waste of time and such a basic issue too. ridiculous
Three Ireland
31 October 2025
Hello, we're sorry to learn that you're encountering issues logging in. Our social team is ready to assist you with troubleshooting. Feel free to connect with them via Facebook (Three Ireland) or X (@ThreeCare). We look forward to hearing from you.

What's new

We have updated the My3 app with further optimisation and even more great features

App support

About the developer
THREE IRELAND (HUTCHISON) LIMITED
DigiSupport@three.ie
28/29 SIR JOHN ROGERSON'S QUAY DUBLIN 2 D02EY80 Ireland
+353 83 489 1247

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