![](https://play-lh.googleusercontent.com/a-/ALV-UjVbCsopl_eObmIXrFhbv4Y9SC4TowKtfzvnn-b4l-VZDiLY-gGJsQ=s32)
Joe Miller
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Doesn't work! I updated TODAY, so this isn't me trying to use an outdated version. It let me log in, sent the text with the code, I typed it in, went to the next screen. Lots of changing shades, nothing of any value displayed, after several minutes "Something went wrong" appeared and the session was over. This was NOT one time. I am stubborn, so I tried a few times. All had the same result. Great update guys, it used to work fine.
40 people found this review helpful
Barclays US Bank
May 17, 2024
Hi, Joe. We apologize if you are having issues with our mobile app, and would like to document your concern. Please contact us via Facebook, Instagram, X, through our Secure Message channel or Chat at your convenience. Your business is valuable to us, and we look forward to doing more with you. Many thanks, Dell
![](https://play-lh.googleusercontent.com/a-/ALV-UjWr2PwCtTphSqbmkYtFXRQxfl-PRmF77KI_ih7808fTqwwXeLew=s32)
Deanna Cordova
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UPDATE: I redownloaded the app, and it seems to be working as it should, now. The app is fairly easy to use, and self explanatory. I had to download the app because the login on the website wouldn't allow me to log in at all, and it looks like I'm having the same issue with the app. My username and password are correct, so I know it's not that, and I'm not receiving any error messages that say otherwise. It's really frustrating, especially when all I want to do is schedule a payment, etc.
2 people found this review helpful
Barclays US Bank
July 13, 2024
Hi, Deanna. Thanks for you review, we're sorry to hear this. So that we can document and provide further direction, please contact our Social Media Team via Facebook or X. In your message you can mention that the App Review Team have asked that you get in touch at https://www.facebook.com/BarclaysBankUS/ @AskBarclaysUS. Thanks, Brave.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUfWh63xtlsz9LlXz4EYf5ChALcwuCZ1d-JUpaHwBmEmWKOMrHH=s32)
Joshua King
App has become hot garbage in the past 3 or so weeks. App keeps having issues maintaining my login and peek, multiple times needing to use a text code or security questions, and most of the time if it gets through the login process...the app or system is unavailable and I'm asked to try again later. If I didn't have some decent credit history in the issuer, I would have left long ago simply because of the lack of Perks and benefits associated.
14 people found this review helpful
Barclays US Bank
May 20, 2024
Hi, Joshua. Thank you for your review. We're sorry to hear about your experience. To document and provide further direction, please contact our Social Media Team via Facebook or X. In your message, you can mention that the App Review Team has asked you to get in touch. Thank you. Ssa.