Michael Nelson
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The app layout works pretty well but I take 2 stars off for the unnecessary notifications and promotional content. It would be one thing if I could customize these notifications so I could only receive alerts when my laundry is done, but the notifications are built to be all or nothing. Edit: changing to 1 star because the company really needs to drop those extra push notifications or create an option to disable them.
5 people found this review helpful
Reed Nunnemaker
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Never works when i need it to. Constantly experiencing network interruptions and it costs 3 dollars for ONE load of laundry. Machines are always breaking, and i can never get my laundry done when i need to. Its truly a shame because these are the only washers and dryers that i have access to within the surrounding 2 miles, and I dont have a car. This is the only option for me and it is barely functional. Edit: uninstalled and redownloaded to try and fix this problem, app deleted all my funds.
2 people found this review helpful
Matthew Moulton
Problematic app from a bad company. The app is unreliable in sending notifications when the laundry is done, but it loves to send me pointless notifications throughout the week. It would greatly benefit from some features like tracking and displaying peak use times, virtual queues, etc. The company refuses to fix their broken machines for weeks at a time and raised prices twice within the past 3 months (now nearly double what it was).
31 people found this review helpful