BSNL Selfcare

BSNL

About this app

Hello BSNL customers, your wait for the new and enhanced My BSNL App is over!!! 😊

Now, get control of all BSNL Mobile & Landline/FTTH services conveniently at a click of your finger.

App’s new improved UI is designed to deliver ultimate control to you with the following power-packed features:
- Interactive dashboards with usage statistics.
- One-touch Recharge / Top-up of prepaid mobile with the recommended best plan for you
- Postpaid & Landline/FTTH bill payment made easy: get information of total bill, unbilled and outstanding amount
- Manage account: add any BSNL Mobile & Landline/FTTH number of your friends and family to your account and manage its transactions.
- The App alerts you on the expiry of your active plan/pack

Keep looking for new features in future releases.

Ratings and reviews

So many bugs and most of the features are unusable. I can't raise a complaint, the text gets auto erased for few keywords and throws error at the end. There is no transaction history even after successful payment and doesn't reflect the transaction for pending bill due. Few of the sections randomly shows 'something is wrong' and says invalid registered number, where as I am already logged in . Pathetic as usual. Can't even rely on simple payment transaction, no email confirmation

The old app keeps redirecting me to the new app for bsnl fiber management. But this new app does not allow me to pay fiber bills (throws error), upgrade plans (no option), also it let me add someone else's account to the list of my accounts without any confirmation when I changed a digit by mistake. I was able to see all their details and there was also option to modify them.

For BSNL Selfcare App, I have created User ID and Password. But whenever I go to App, it asks for Mobile No. and OTP, thereafter. Why then you have permitted User ID and Password? Secondly the App is not permitting to register Landline Number (always postpaid only). It asks for OTP sent to my mobile whereas I give my LL number and then it says number is wring. Hence I find it difficult to make Bill payment thro App. Pl do the needful.

What's new

New Features:
Landline Change/Upgrade Plan: Now you can easily change or upgrade your landline plan directly through the app. Enjoy seamless management of your landline services just like your mobile services.
Unified Services: The app now supports all features for both Mobile and Landline services, providing a comprehensive and integrated experience for BSNL users.
Enhanced User Interface: Improved user interface for easier navigation and a more intuitive experience.