
Christopher Girdler
Recent updates have made the app inoperable and can no longer connect to the system. I have been hoping that there would be another update sent out to restore functionality, but it seems like it's not going to happen. I have used Lorex equipment for years now, and it's all worked better than any of the new systems other companies are releasing. But without being able to access the system through the app remotely, it would be deemed unuseful.
42 people found this review helpful

Benjamin Kearns
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Update, system is still not able to send notifications of any kind. Only allows for live viewing. Can't even notify me of hard drive being full. I'm very lucky that I installed a new system that is solar powered and working great. Absolutely ridiculous that this update was sent out in it's condition. I have definitely purchased my last lorex product!!! Only reason this system is still installed. Is because it would be alot of work to take it back down. Not IMPRESSED!!! at all.
65 people found this review helpful
LOREX TECHNOLOGY INC.
24 June 2024
Hello Benjamin,
Thank you for bringing this issue to our attention. We will investigate the notifications issues. In the meantime please reach out to tech support for troubleshooting.
Thank you,
Lorex Customer Experience Team

Jamie C Queen
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Well after installing quiet a few systems. There's quiet a few things that could be looked at. For instance, if I install a doorbell camera for someone(customer not present), there's no way to look at the device unless I create an account. Then I can't transfer that account. I have to delete the account and wait for customer to be present. Big hassle when the customer in only in town 1 weekend a month. There's more but that's the biggest.
LOREX TECHNOLOGY INC.
21 February 2023
Hey Jamie C Queen, we are very sorry to hear about this experience and would like to gain additional details to provide a solution for this current issue. At your earliest convenience, please contact our support team at: 1(888) 425 - 6739. We sincerely apologize again and hope to hear from you soon. Thanks!