Kry - Healthcare by video

KRY International

About this app

Kry takes care of you and your family’s physical and mental health. Book a video appointment for you or your child with one of our doctors or psychologists – at a time and place that’s convenient for you. We’ve got drop-in appointments or you can book one at a specific time.

Highlights
- Kry has treated more than 10 million patients
- Kry received a 5-star rating from 97% of its patients
- Kry doctors and psychologists speak 25 different languages
- Kry is open 24 hours – 7 days a week

What can Kry treat?

Physical health
Abdominal pain • Acne • Allergies • Asthma • Cold and flu • Cold sores • Constipation • Cough • Diarrhoea or vomiting • Erectile dysfunction • Eye infection • Fever • Hair loss • Headache • Indigestion and heartburn • Insect bites • Insomnia or difficulty sleeping • Mole checker • Nail problems • Quit smoking • Sinusitis or sinus infection • Skin rashes and eczema • Sore throat • Stage fright • Underactive thyroid

Mental health
Anxiety • Crisis and grief • Depression • Sleep disorders • Stress

Is it safe? How do you use my data?
Kry is an approved medical product. Operating since 2014, we are a registered healthcare provider subject to all healthcare laws and regulations, together with personal data, patient data and patient safety laws. Your data is encrypted and processed in line with patient data laws. We carefully select licensed medical professionals with a strong academic and professional background.

Ratings and reviews

Took them 2 weeks to get back to me for renewing a prescription that I've been using for years. The doctor during the call then promised to renew my prescription, yet completely failed to do so. There's no way to give any kind of feedback that something went wrong, my only option is to start the process again. Entire features on the app itself turn on/off at arbitrary times. One moment you can chat, the other you can't. One moment you can send messages, other time you can only book video calls.

First of all it's great to finally have an advanced possibility to speak with a doctor via video. But it's problematic to use the prescription the doctor gave within the app when it's used on weekends, because it doesn't show you those pharmacies that are on duty on weekends. I had to use another website to find the pharmacy, but then it wasn't in the search within Kry app. So I couldn't use the prescription! Another problem I had, it's the app kept crashing or loading for a very long time.

Be VERY careful about their Covid travel certificates. I was denied boarding because it was missing some details, costing me hundreds of Euros and time booking a new flight, hotel rooms etc. The airline would have let me on if Kry had confirmed the missing information over phone (the number was printed on the certificate) but they were useless. "Maybe you can check our website" was all we got. Worse than garbage.

What's new

This update improves the booking experience and fixes a couple of minor bugs.