Petivity

Nestlé Purina Petcare

About this app

The Petivity Smart Litter Box Monitor system consists of a smart device and connected app that transform data about your cat’s litterbox behavior into insights about their well-being. The system identifies behavior and weight changes that may be associated with a health condition requiring veterinary diagnosis like UTI, kidney disease, diabetes, hyperthyroidism and obesity.

Ratings and reviews

So far I cannot get it to connect to my Wi-Fi and yes I've tried everything, even called the cable company. I'm very disappointed. I am now waiting for a customer service response 😔**** Now moving it to four stars. The response from customer service was excellent. I finally got my unit to connect and it's working very nicely.I love the feature that weighs my cats and after initial setup, it can tell if it's urine or poops 😻 also suggests it's time to refresh your box.It's a pretty cool device

The box is okay. It doesn't always get my cat's weight correct. It is terrible at detecting when the box is cleaned and there is no way to enter it manually. I'm tired of the weight alerts because we are trying to get our cat to loose weight and there's no way to put that in the app. I think it is ridiculous that they cotinue to do cosmetic updates to the app without addressing customer complaints and concerns.

Until recently I was impressed with the precise measurements and visuals of the app. A couple months on it is constantly misidentifying our two cats (1Lb apart). The inability to share data with other family members, (Yes, not all cat owners are single middle aged women) leaves a lot to be desired. Most other smart-home apps allow you to share the data/controls with other accounts without having to sign your whole Google or Apple account into their device.

What's new

Petivity Assistant" user experience. Get tailored advice about your pet care alerts through an AI chat powered by trusted Purina articles.