One Medical

1Life Healthcare, Inc.

About this app

One Medical is reimagining the doctor’s office. Our app makes it easy to get primary care for your body and mind right from your phone. Need to schedule an appointment with your doctor? Request a prescription renewal? Get answers to a medical question in the middle of the night? With One Medical, your doctor’s office is at your fingertips, 24/7.

Here’s some of what you can do in our app:
● Schedule an in-office or remote visit in a state where we have offices
● Get 24/7 on-demand care nationwide with Treat Me Now and Urgent Video Chat at no extra cost
● Receive reminders for upcoming visits and service recommendations
● Send and receive secure messages with a provider
● Request prescription refills and renewals
● Access your health records and care plans
● Manage bills, copays, and insurance
● Find offices close to where you live, work, and travel

Only One Medical members can access the app. Download the app and join One Medical today.

About One Medical

We’re a membership-based primary care practice designed around your needs and your life. We accept most major health insurance plans, including Medicare. Our providers take the time to get to know you and work with you on your health goals, so you feel seen, heard, and cared for.

We have primary care offices in many U.S. cities and offer 24/7 on-demand virtual care, so exceptional care is always within reach — from preventive care and mental health to illnesses and injuries.

All One Medical patients enjoy:

● Compassionate providers who take time to listen
● Appointments that start on time
● Drop-in lab services at One Medical offices
● Referrals to top specialists when needed

Learn more about membership at onemedical.com or ask your employer if One Medical is one of your employee benefits.

Ratings and reviews

Another update: Support contacted immediately and helped me resolve the issue Update: the app is no longer launching on my Android S10. Worked perfectly initially so I'm not sure what's going on now. I've uninstalled and reinstalled but that didn't fix the problem. Works fine on my iPad but that defeats the purpose of having the convenience of having access at all times on my cell. Any feedback from support would be helpful. Easy to use, not buggy. Must have if you're a patient with One Medical.

This app is pretty much trash on Android. The ability to take a clear photo of your insurance card is not possible. I have a Samsung S10. Push notifications are inconsistent. Thank goodness I get email reminders. The questionnaire is not adaptive. Respond with "None of the above" and the following prompt asks you for more details 🙄. This app has a ways to go before it's useful for more than simply booking an appointment.

For starters the Care Plan tab just flat-out doesn't work. Since I setup the service weeks ago it just has "Something went wrong. Please try again later." The web SSO for an app makes zero sense, and no local auth/app lock option. If it weren't for the email alerts I have turned on I don't know anything would ever get done. App notifications are garbage. Well that's another problem. Most of the notifications are for outstanding care items. Items that I can't act upon because of the bug.

What's new

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at [e-mail].

Minor bug fixes and improvements