ABQ 311

SeeClickFix

About this app

Albuquerque at the Palm of your Hands. The City of Albuquerque's ABQ311 Mobile App allows the public to report Graffiti, Weed Complaints, Solid Waste Issues and more. With the application's GPS feature and the application's ability to capture a picture, reporting issues to the City is not only convenient, but efficient. Simply SEE-
CLICK-FIX.

Ratings and reviews

I've used this several times before without any trouble. Today I am trying to report an issue for and I understand that I must "sign in" to get a response. I've signed in successfully before using Google sign-in service, but today I just get an error message "Sign-in failed". I also try to "sign up" from scratch, but after filling the form correctly and obeying password limits, I press the "Create Account" button but it just displays the same create account form again. I'm stuck in a loop.

Easy way to report issues to the city however there are still glitches in the app. When starting a new report, the location auto fills to the same place each time. You have to close and restart the report to jump to the correct location. After you favorite a report, you cannot unfavorite it. I get countless emails for a report that has been open for 4 years. I wish there was better feedback from issues that are reported. Some of the feedback is not understandable

The app is just as frustrating, agrovating and useless. Use app to get answers to something only to wait to receive nothing back. Place request for help with empty lot to be clraned due to it being a safety issue for those in the neighborhood. Get a email notification that it has been done with in a few weeks. Thar email is deceptive because it is exactly the same. Nothing is done to help clean it or make it safer even after several more requests and calls 3 months later. Useless app

What's new

This release includes:
- Location validation in request reporting allowing you to select between physical address and latitude/longitude for more accurate request locations
- Canned comments for organizations and service providers
- Bug fixes