NZ Post

New Zealand Post Limited

About this app

Our mobile app is now better than ever. Never miss a parcel again with better visibility, parcel management and easy access to all your favourite tools.

Easily access your favourite NZ Post tools
• Tracking
• Find a price
• Find an address or post code
• Find an NZ Post store or service

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours

Improved login security & features
• Improved login experience – no need to keep signing in if you’re active within the app every 30 days (or more often)
• New to the app? No need to create an account – just log in using your NZ Post website login details.

Improved visibility and sharing
• Enhanced tracking list filtering and sorting options
• Swipe left to easily remove your old tracking cards
• Share your tracking info to another app or platform without leaving the app
• Opt-in (and out) of parcel notification emails to hear the latest updates

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours •

Ratings and reviews

Unreliable. Tracking part of the app always shows a loading screen but never loads. Go to the browser to check tracking and it switches to the app... which never works... only way for me to see the tracking information is to UNINSTALL THIS APP so I can see it on a browser. App is a waste of time, don't bother. Even tried calling NZ Post to complain but they did not understand the issue so went nowhere.

Would've been a good app if the tracking actually worked. At the moment tracking any parcels is virtually impossible through the app for me, if I have any tracking number saved and then come back to the app, it just gets stuck on loading forever. I will just have to uninstall it since there's a redirect to the app from the website now, so I can't even use the web version of the tracker in piece. If you force users to be redirected to the app, maybe make sure it actually works first.

When trying to track a parcel in the Android NZ Post app the the blue circle keeps spinning - I have waited for more than 5 minutes. You can't see the details. If I want to see anything I have to go to my Chrome on my phone and set the page to desktop. If I don't do that, I get redirected to the app. The app is frustrating and a waste of time. Surely there is an easy fix for this?

What's new

You can now customise your tracking list: see all items (default), just those in progress, or only delivered ones.