Cory White
Love the game and have been playing for months. Every two weeks they have a vip event with two passes: one free pass and one paid pass. You can unlock prizes by completing orders and leveling up, then with enough point you are given rewards. Recently the paid pass went from just one $4.99 option to an additional $7.99 option. On the last vip event (and each previous one) each completed level had multiple prizes, but now there's significantly less prizes/only one per level and they're much worse!
4 people found this review helpful
Microfun Limited
30 May 2024
We are so sorry that you've had a bad experience with our game. We appreciate your feedback, and will look into the matter. If you have any further issues, please contact us through the in-game customer service portal (settings - contact us in the upper right corner of the game) or email us at serviceMergemerge@gmail.com .
Gina
Enjoyed the game, but I'm deleting it. It never lets you finish tasks. You blow through energy because the generator never gives you what you need.. I don't like the double item generator, and I don't like the double speed. It should give you advanced pieces every now and then. Never get a break, never get a freebie like other games. I would keep playing. it's not fun anymore. You don't give us enough time to complete challenges, and I play daily
20 people found this review helpful
Microfun Limited
17 May 2024
We are so sorry that you've had a bad experience with our game. We appreciate your feedback, and will look into the matter. If you have any further issues, please contact us through the in-game customer service portal (Settings - Contact us in the upper right corner of the game) or email us at SeasideEscapecustomer@gmail.com.
Misfit
Honestly it's a good concept of a game it is, the story is engaging and really makes me want to save the island, which is why two stars instead of one. However the boards too small &the RNG (Random Number Generator) for things that produce multiple items to be merged is way too imbalanced. If I need a level 5 eye bracelet and I'm spending 80 out of 100 energy just to get a level 1 eye bracelet, it feels like a waste of time. Same with the scrubs from the baths, and lemons from the cutting board
36 people found this review helpful
Microfun Limited
28 April 2024
We are so sorry that you've had a bad experience with our game. We appreciate your feedback, and will look into the matter. If you have any further issues, please contact us through the in-game customer service portal (Settings - Contact us in the upper right corner of the game) or email us at SeasideEscapecustomer@gmail.com.