up3 eSIM: 5G Internet & Calls

Hutchison Drei Austria GmbH

About this app

The first app that lets you instantly download your eSIM profile to your device and use it as a subscription – for unlimited power, with no contractual commitment, no service charge and no activation fee. Simply download the app and you’re ready to go!

Installing physical SIM cards is a thing of the past! With up, you can now download your eSIM profile directly to your device and unleash unlimited power in just a few minutes. Without having to go to the shop, without any paperwork, without extra fees. Simply complete your subscription directly in the app, download your eSIM profile and “up” you go!

It includes everything you might wish for:

- Unlimited minutes & SMS in Austria & the EU

- Unlimited data on Drei’s powerful 4G/5G network in Austria

- 22 GB in other EU countries

- 100 Minutes & SMS from Austria to the EU / Switzerland, Turkey, the US and the UK as well as in these countries

- 250 MB data in Switzerland, Turkey, the US and the UK

- A full overview in this intuitive app

- Live chat with Drei’s service team: Monday to Saturday, 8:00 am to 6:00 pm

- Flexible time-out: you can pause your subscription for up to 12 months – and still remain reachable

There are some things you can do without:

- No added fees: no service fee or activation fee

- No paperwork: you can complete the subscription right in the app

- No bank details: you can simply pay via Paypal

- No contractual commitment: you can pause the subscription on a monthly basis and then reactivate it at any time within 12 months

- No need to install a physical SIM card, thanks to the eSIM pre-installed in your device

Everything easy. Everything smarter. Everything in one app.

On the couch, in the ghost train or at the top of a mountain: With up you can get started anytime and anywhere. Thanks to an app that can do everything: from activation and all settings to individual service. And of course, there is also a complete overview of the included units and detailed FAQs

eSIM

Simply download & activate your profile. This can be deactivated on a monthly basis if you wish to pause your subscription.

Payment options

Paypal, credit cards Matercard / Visa, SEPA direct debit

Team plan

Your up3 plan can be upgraded at any time: Add family members, friends or colleagues to your account to activate unlimited 5G data, minutes and SMS for them as well

Settings

You can easily change your personal data, your account password and your payment method.

Add-on packages

Would you like to book more international units or add an extra speed boost? It only takes a few steps in the app!

Live chat

Do you have a specific question or concern that you would like to discuss with a real person in our team? Our modern live chat establishes direct contact with Drei’s service team, right in the app.

More information can be found at drei.at/up

Ratings and reviews

Nothing happens after I enter my Visa credit card info and press the button. Also, PayPal doesn't work. Bad experience. Edit: I no longer have interest on this product and on this company as they aren't reliable; they only allow this product to be purchased via app and the app is really bad. No option to do it via website. The support via app also doesn't work. I got a Spusu eSim instead. Bad company choices.

Can't reset passwords. It says instructions to reset have been sent but actually they were never sent. I tried 7 times and also checked the spam folder. @Drei suggested to contact them through the App. It is impossible to to login so how should I be able to contact you through the app. Please think before writing. Very poor service, cannot recommend as you can also not call them. There is literally no phone number to call Up3 and the regular Drei Staff can't help either as they are two companies

Nokia G60 not supported? A bit impertinent to state that my device does not support eSim (when it does) and then direct me to a refurb shop for used devices. What a weird ad for refurbished devices, this app is.. Upd: specifically the app doesn't support G60, but words it as if the phone isn't capable. Which it perfectly is. Maybe consider different wording, instead of smarta&sing, how 'bout that

What's new

New: up3 now supports Google Pay as a payment method! Now you can get unlimited 5G power even faster and more conveniently!