PIRAI ADHI
I am very disappointment with the customer service I received at your T. Nagar branch on 6th july. I visited the store to take advantage of the "Buy 2 Get 2 Free" offer on Basics brand shirts, as advertised on the wall. I selected four shirts, expecting to pay for two and receive two free. However, at the billing section, the staff informed me that some of the shirts I selected were not part of the offer, despite being displayed under the offer sign. This was very confusing and misleading.
Landmark Online India Pvt. Ltd.
July 6, 2024
Hi Pirai, we are sorry for any kind of issues you are facing with us. Please do write to us at help.in@maxfashion.com. You can also get in touch with our Customer Care at 1800 123 1444. It will be taken care.
Krishna
I have placed a lot of orders before, and was happy that they delivered proper products. But now they started charging convience charges for every order. I am fine paying the extra fee if I am getting proper service. But this time, they missed a product from my order. And since it was non returnable, after many calls, they took 20 days to give me a coupon code for the missing item price. And guess what, now I need to pay extra convience charges to buy something with that coupon within 2 months.
12 people found this review helpful
Landmark Online India Pvt. Ltd.
May 26, 2024
HI Krishna, we are sorry for any kind of issues you are facing with us. Please do write to us at help.in@maxfashion.com. You can also get in touch with our Customer Care at 1800 123 1444. It will be taken care.
Ravi Janghel
Giving three star because there is a bug. I don't know why QA team didn't tested that. When you scroll down on home page and on the man section when you will click on view all that will show woman page. And for woman section when you will click on view all that will show man page. Kindly see that and correct it.
5 people found this review helpful
Landmark Online India Pvt. Ltd.
May 10, 2024
Hi Ravi, thank you so much for your valuable feedback. This encourages us to serve you better. Please do let us know if you face any issues. Further ahead if you love us more then do not hesitate to rate us five.