
David L.
Keeps logging me out. When I try to login it tells me password is incorrect. I keep my passwords saved in a password manager. Then when I try to change password, it says something went wrong. This has been ongoing for weeks now. Tried on several phones. The ads I don't care too much about. It's out of the way and I support them making some revenue for server costs but come on, fix the app!
5 people found this review helpful

David Lee
This app is absolutely obnoxious. every time there's any issue with the thermostat, you have to re-initialize the entire thermostat, as if it had never existed. The other issue is that the Sensi Lite absolutely refuses to hold a setting without the app. You can manually change the temperature until you're blue in the face and it automatically goes back to the factory settings. Junk product, junk company. They probably are a great data mining company hidden in a terrible thermostat.
4 people found this review helpful

Denise D
- Flag inappropriate
- Show review history
update: I appreciate the developer's quick response. Unfortunately, each time I click "about thermostat" the app crashes. I had a sensi thermostat in my previous home. I've moved and am installing one here. The app keeps telling me it can't connect to the old one, and I can't find any way to tell the app to forget about that one. I did try clearing data and cache. It looks like they want me to create a new account, which requires using a different email address. argh
3 people found this review helpful
Copeland LP
October 14, 2025
Thank you for your review of Sensi Thermostat. Sorry for any confusion on how to delete a thermostat. If you select the thermostat you want to delete, tap the gear icon, and select about thermostat, you will find Remove Thermostat at the bottom of the screen. This does work even if the thermostat is offline. Thanks again for your review!