4.0
2.65K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Yale locks using the Yale Access app are supported exclusively in the United States and Canada.

Yale Access offers you everyday convenience and trusted security for your entire home through smart security solutions and the Yale Access app. We’re here to help you protect the things that matter the most. Peace of mind is only a tap away.

This app is not compatible with Yale products sold outside of the US or Canada. For a full list of compatible products, visit support.ShopYaleHome.com
Updated on
Oct 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
2.61K reviews
BILL BENZ
September 4, 2025
Yale- Please Read This app is missing key features you would come to expect from a premium, expensive lock. Battery status in app is not available. We are depending on your device to gain entry to our homes, including our children. How is this not in the app to see? When you add a second or third lock, the only way to add a code for the new locks to existing users, is to delete them and re-add the user. When you add a user via lock keypad you cannot edit the name. Not enough letters left..
3 people found this review helpful
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David Rabine
September 24, 2025
Overall we are happy with our first smart lock. The feature I hoped for was setting itself to auto lock based on a schedule. We don't need it locking (burning through battery) during the day but at night it would be great if it locked itself after our son comes home and forgets to lock the door. Other than that, installation was straight forward and operations have been good.
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Robert Pottberg
May 31, 2025
This app does not work with Android 15 Bluetooth. It will work one time with Bluetooth when you restart your phone and then will not connect again. Will connect by WiFi, but that doesn't work with the auto-unlock feature (bluetooth only). Spent multiple days with their tech support, sending screen recording, screen shots, and logs... even got a bug ticket # that was elevated to the development team and haven't heard anything for than a month. I would definitely look elsewhere at this point.
19 people found this review helpful
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