Festool Work app

Festool GmbH

About this app

The Festool Work App – Additional functions for your power tool.

The Festool Work App not only makes daily tasks easier, it also increases productivity and safety. Get expert tips, an all-inclusive warranty and the ability to customize your tool to your specific working conditions. From location tracking to regular software updates, we always keep your tool up to date.

Functions for your power tool

• Settings: Flexibility to adapt your tool to your working conditions. 
• Tool data: Get your tool's operating data and gain insight into its performance and use.
• Last contact: Use location tracking to locate your tool at any time.   
• Tutorials: Get expert tips on the most important topics related to your tool. 
• Software updates: Keep your tool up to date by regularly installing software updates.  

• MyFestool: Access your MyFestool account in just a few clicks. Register your tool and warranty, order repairs and communicate directly with Festool.

• Find your dealer: With our dealer locator, the nearest Festool partner is always just a click away. Save your favorites and navigate easily, even internationally.

Our mission
• We learn from the best: you! We want to make tradespeople's everyday work easier, more productive and safer. The only way we can achieve this is through an open exchange and dialogue with you to better understand your challenges, needs, and criticisms. Share your experiences with us so we can incorporate your feedback into developing the app's features.

Ratings and reviews

The app recommended updating one of my 4Ah HighPower batteries. Update stopped halfway with a error. Now the battery is bricked and got stuck with the bluetooth light blinking. Its not working anymore and out of warranty as well. It was working perfectly fine before. So don't update if you don't need to. EDIT: Festool was very helpful and replaced the battery free of charge.

Forced logout. For "security reasons". Can't access my Bluetooth tools any longer. Ever heard of randomised passwords? Makes forced reauthentication a major pain. Local mode requires sign-in, forgets any previously known device. Renders the app useless. Biometric option if only uses fingerprint is useless. Dead easy to exploit. And doesn't work w/ my thumbs. Separate device management from purchases. Would do away even the need for a session. Sign in once, sync devices, sign out, done.

Updated experience March 2021: It now works good, but I am still concerned at the frustrations experienced at first..perhaps there is an Intermittent failure? Original experience February 2021: I have wasted much valuable time trying to register my newly purchased tools. The QR scan doesn't work, so I manually entered Part Numbers and Serial Numbers for 3x New Power tools. Having entered data manually, ticked all the boxes and photographed the invoice, it won't upload...much time wasted.

What's new

We have fixed some minor problems and made some changes to further optimize the app.