98point6 by Transcarent

3.0
2.91K reviews
100K+
Downloads
Content rating
Everyone
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About this app

ONE PLACE FOR HEALTH, CARE, AND BENEFITS
98point6 by Transcarent makes your health and care experience easy. One place for your needs - simple or serious. Our 24/7 Care Team of doctors, nurses, and benefits experts are here to help.
Get answers, find care, or get started with benefits like virtual physical therapy, mental health, weight health, surgery, and more.* You can even track your steps and weight** by syncing with Health Connect.

GET CARE WHEN YOU NEED IT-24/7
Skip the waiting room. With on-demand Virtual Care, you and your family (ages 1+) can connect with licensed, board-certified doctors and nurses via chat or video—anytime, day or night.

WHAT CAN YOU TREAT?
98point6 by Transcarent's on-demand Virtual Care clinic can treat or advise on many common conditions, including
* Cold, cough and flu
* Urinary tract infections (UTI)
* Acid reflux, heartburn and digestive issues
* Diagnosis and treatment via medications for anxiety and depression
* Skin conditions, rashes, bites and sunburn
* Nausea, stomach flu and gastroenteritis
* General health questions

HOW MUCH DOES IT COST?
98point6 by Transcarent is a benefit your employer offers to help you to learn about and use your health plan and employer-sponsored benefits. You can download and use the 98point6 by Transcarent app at no cost.
Some healthcare services within the app, such as Virtual Care or in-person Urgent Care at Home*, may have fees associated.
* This is not a complete list of services that may have associated fees. Costs and available services may vary depending on your health plan and coverage.
** Apple Health integration varies based on your health plan coverage.

ACCESS ALL YOUR HEALTH PLAN AND EMPLOYER BENEFITS
Explore your benefits and take full advantage of what's available to you. Filter on specific categories or scroll through all your benefits at once. Learn more with a simple tap.
Quick, personalized answers for benefit and coverage questions:
* View digital insurance ID cards for you and your dependents
* Ask about copays, coverage and more in advance of upcoming visits
* Find high-quality, affordable, in-network doctors and specialists
* Connect with a Care Team of providers and benefits experts, 24/7

FEEL CONFIDENT IN YOUR HEALTHCARE CHOICES
Not sure what care you need or which benefit to use? Just ask. Whether it's about Rx savings, surgery, nutrition, or something else--your Care Team can help you compare benefit options so you can make informed decisions for your health and wellness.

WHO IS TRANSCARENT?
98point6 by Transcarent is a health and care experience company. We make it easy to find answers, get high-quality, affordable care, and access all your health plan and employer benefits in one place.
Other ways 98point6 by Transcarent can support include
* Activity and fitness
* Nutrition and weight management
* Stress management, relaxation, mental acuity
* Diseases and conditions management
* Clinical Decision Support
* Disease prevention and public health
* Healthcare services and management
* Mental and behavioral health
* Medical reference and education
* Medication and treatment management
* Physical therapy and rehabilitation
* Reproductive and sexual health
Updated on
Oct 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
2.89K reviews
A Google user
October 5, 2019
This app was a good alternative for those without med insurance to be able to see a doctor without high expense. They used to prescribe minor meds-- (antibiotics, cough suppressant, etc) anything more severe and clearly you need to go in person to see a professional, which is good. As of late, everything requires going in person, and they no longer write a script. I don't know what initiated the change, but at this point it's useless to pay for this app. Why pay $20 to be told to see a doctor?!
14 people found this review helpful
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Transcarent
October 7, 2019
Hi Alex. Thank you for your feedback. Our doctors do prescribe when necessary. Our clinic always adheres to evidence-based guidelines and their experienced clinical-decision making to provide the safest, most effective treatment plan for each patient. Please reach out to support at https://bit.ly/2sLb8on if you have any questions.
A Google user
May 6, 2019
I was downloading the app to check it out, and did not want to pay for it until I knew it was actually legitimate. RED FLAGS! 1: They sent a code, I entered the code, the app went to the next step, but stated there was an error on their end. 2: They require you to enter the last 4 of your SS#. 3: You're not allowed to continue without entering your credit card information. There's not an option to view the app or a trial/test option.
15 people found this review helpful
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Transcarent
May 9, 2019
Hi Jordan. Thank you for your feedback. 98point6 is deeply committed to patient privacy and HIPAA compliant. SSN helps us verify your identify for your medical record and matches you to a sponsored plan, if eligible. You can see how our app works at https://bit.ly/2LAGmM6. If you have further concerns, please reach out at https://bit.ly/2sLb8on.
Rae-lynn Flores
August 7, 2025
This app is pointless. Our work offers it so we dont miss work for appointments. its a waste of time. I have used it 2x and the suggestion for care have been terrible. The 1st time I delayed going in person due to the advice. The advice was take Sudafed. I will never take that again. I needed antibiotics. The recommendation are going to be go to the store and buy something. if you've tried that and need more care. Just go in person.
3 people found this review helpful
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What’s new

We’re continually updating our app to make it the best possible experience for you. Update to the latest version for all new available features. This version includes user experience improvements and minor bug fixes.