smiONE™ Visa® Prepaid Card

smiONE Card Services

About this app

The smiONE mobile app helps you manage your deposits and spending while you're on the go. Check your balance, view recent activity, lock your card, transfer funds, customize your account alerts and security features, and more! The Platinum smiONE Visa Prepaid Card, smiONE Visa Prepaid Card, and smiONE Circle Visa Prepaid Card are issued by The Bancorp Bank, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.

Ratings and reviews

I highly dislike the placement of the lock/unlock card feature. It should be at the top of the list or by itself and nowhere near the Card Replacement function. Both on this app and the feature prior to this, because of the placement, I have mistakenly or inadvertently, hit the wrong button and instead of locking my card, replaced my card and deactivated the one of my possession, causing me a serious inconvenience.

At first I use to love the app. I loved the texted notifications about balance. What I hate is the way it blinks out constantly after I put my credentials in. I have to sign in 5 or 6 times before it actually takes. I've tried updating the app, but it never gives me the option to update. I've been with SMI One for almost 20 yrs. This issue has been going on for about a yr now. It's annoying and inconvenient. Especially, when in line at the store, or if I'm in a hurry!

I couldn't really tell you if this app works or not. So far all it seems to do is glitch. I have yet to be able to update or even completely finish inputting my information in the app. I was able to create an account. Once. Saved my password. However, now every time I try to sign in, or even input the password it restarts my phone??! I'm going to be calling my card and asking customer service what the hell is going on today. I like the look of the app interface. Wish I could use it.

What's new

Bug fixes and feature improvements.