Michael Berman
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It's fine, I like thebarking alerts and treat tossing are good. The Nanny does not label activity correctly. I like that you could see and save video that's not viewed live, but a Ring camera could do that better without treats and barking. What cost 2 stars is that I cannot figure the schedule setting... No clue if you are picking the times it is monitoring/recording or when it is not. Scheduling a VCR or my pool is more intuitive.
Hi pawrent,
We’re so sorry that you had a poor experience with your Furbo. We appreciate you taking the time to write a review and bring these issues to our attention. If you have any further suggestions or feedback, please connect with us through help.furbo.com.
With lots of furry love,
Furbo Support Team
ĐĖFCØN RØGŪĖ
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If I could give no stars I would, what's the point of producing a product that can't even do it's primary function as advertised. Does not stay connected whatsoever you have to be within range of the camera in order to regain connection, customer service says they reboot but that's a lie, the hard reset does not work, nothing about this thing works. It's dogsh*t. DO NOT BUY, LITERALLY ANYTHING ELSE IS BETTER.
3 people found this review helpful
Hi pawrent,
Several factors may cause connection issues (e.g. Furbo is offline, low Internet connection). Please connect with us through help.furbo.com and we’ll coordinate with you to resolve this issue.
Looking forward to your message.
With lots of furry love,
Furbo Support Team
Jason R
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Can't turn off daily diary and other forced notifications. It's so annoying and they're obviously trying to get people to interact with the app more just like Facebook started to do with their app. No one appreciates unwanted notifications and reminders to use an app when you don't want to. Really poor choice by the app developers. I might just turn off notifications altogether.
4 people found this review helpful
Tomofun, LLC
March 15, 2024
Hi Jason,
Thank you for your time and for letting us know your thoughts and feedback. We appreciate your suggestions and will take this into consideration in our current product development.
If you have further suggestions, please connect with us through help.furbo.com. Thank you!
With lots of furry love,
Furbo Support Team