Taxiplon App

Taxiplon

About this app

Just download and run the new app and in a few minutes a taxi will be at your doorstep.

It’s as simple as that!

- Select your preferred driver or we will appoint the one nearest to your location.
- Get an accurate estimate on the fare and the duration of the ride.
- Chose to pay your ride either in cash or by credit card. It’s safe and easy.
- Check the driver’s location on his way to you, in real time.
- Contact the driver through the app to let him know any specific requirements or give us a call if you need assistance.
- Rate your ride and help us improve our services!
- Save your favorite addresses and access the details of your latest rides.

If you need help with the app or would like to make a suggestion, just send us a email at [e-mail].

Ratings and reviews

The problem is not the app, it's the drivers who don't know how to use it. I selected to pay with my credit card, got into a taxi, tha app was still showing that my driver was waiting, and when I arrived, the driver informed that the option to pay with credit card wasn't available (and he didn't had POS). This is the common senario. There was this one time that the driver used the app correctly, marked that my ride had started and I paid with my card, but in most cases, I can't pay with the app

It was quite easy to find a ride and the app was easy to use offering an easy way to save a favorite was a plus. The problems outweigh the benefits though. The drivers complained that the addresses are not shown properly to them (only the area code is displayed), something I saw and had to re-add the addresses in case I was doing something wrong. Paying is not automatic, a notification is shown where you need to choose a way to pay, which is unnecessary and does not work since before choosing the form refreshes and you lose your choice. I had to cancel and pay with cash. Even if a card is verified, and you manage to choose it as a payment it does not go through.. This app does not do much more than hail a cab to your location, something I can do just by raising my arm to plethora of cabs in the vicinity!

App is a bit buggy. The selection of your location is not convenient. Sometimes address autocomplete is wrong and the way to use map scrolling to get your location is also not very good. Even more, the taxi location is reported with quite a big delay. The taxi arrives but the app still shows it as coming from 10 blocks away or more. In general it does what it is supposed to do (call a taxi), but it could do it a little bit better!

What's new

Available drivers near me are shown on the map.
Ability to return to current location.
Various bug fixes.
Save card payment selection when a new card is added.