
E Bailey
Must have app for anyone with an Elk M1 system. Very easy to use and set up, surprisingly responsive, almost immediate communication to the panel, and tech support is awesome! No need to play with router settings or IP addresses, just setup in software and go! Two recommendations for future updates: 1.) Ability to hide specific zones or outputs. -OR- Have a screen on the app where you can add "favorite" zones/outputs you can view at a glance. 2.) Add history for push notifications.
3 people found this review helpful
PlanetM1 Cloud Pty Ltd
June 2, 2020
Thank you very much for your 5-star review! Those 2 feature requests are on development list. FYI.. On the Zones/Outputs/Lights screens you can search for a device in the list.

A Google user
This is the Application Elk Products needed to launch as soon as M1 Cloud became an option. Thanks to the folks at DroidSoft I have new hope for the M1 & M1XEP. I recommend this App. Support has been first rate. The notification options alone are worth the subscription and you won't be like the hundreds of customers I service in Chicagoland that call me when they are out of town for holidays and their eK app won't connect because Xfinity wiped the port forwarding in their gateway.
2 people found this review helpful
PlanetM1 Cloud Pty Ltd
December 25, 2019
Hi, thank you very much for your 5 Star feedback.

Anthony Cugliandro
Worst alarm app. Constant issues dropping in and out not to mention the countless push notification issues. Tech support is blaming it on google and not willing to help in anyway. Definitely pulling the alarm put and moving to a more reliable system.
1 person found this review helpful
PlanetM1 Cloud Pty Ltd
October 10, 2024
Sorry to hear about the issues you’re facing. Please contact us at support@planetm1.net so we can investigate. Dropouts and notification delays can sometimes be due to M1XEP settings or third-party services, but we’re here to help and ensure you get the best experience.