Benefits by WEX

WEX, Inc.

About this app

Keep tabs on all your benefit accounts by quickly checking your balances and details using our secure mobile app. With real-time access and intuitive navigation to all your important account information, our app includes the following features:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device
• Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service
• View your statements and notifications
• Scan product barcodes to determine their eligibility

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Manage your expenses by entering medical expense information and supporting documentation
• View and Manage your HSA investments
• Retrieve your forgotten username/password
• Report a debit card as lost or stolen

Powered by WEX Health®

Ratings and reviews

Misleading User Experience!!!!!! Almost gave me a heart attack when I saw over $100 charge in the list of my expenses, for a date I did not go anywhere! After checking it on the Wex website I found out it was a reimbursement from the hospital to my card, because they overcharged me earlier. Wex site at least has positive/negative signs for marking transactions. On the app it all looks the same, and on the reimbursement transaction there is no information at all when I click on it.

The February 2024 update has resolved some authentication issues. I'm now able to log into the App. The layout is still poor, a majority of items just push out to browser links, and functionality is clunky. One step in the right direction. Previous Review: Can't log on. Biometric login continually fails.

I really liked using this app. However until recently I can not even log in. Everytime I put my info in and press log in. The screen flashes really quick and goes right back to the log in screen. Im very frustrated and have even tried updating and uninstalling and re-installing to see if that would work and it did not. Hopefully I can get a answer on this.

What's new

Version 17.1 provides you with:

• Enhanced security updates