Yahaya Alhassan Gimba
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I love the app for now. I'll come back in 2 weeks to edit and add. I gave 5 stars before, but I have received about three deposits, and i get the transaction history, but it says "too long to trace," and then my balance doesn't increase. There's no support team to contact. The bot doesn't work. So I'll take out two stars until I find a solution to my issue. (Edit)
115 people found this review helpful
Ton Apps Limited
12 May 2024
We are pleased you enjoyed the app. If you need any assistance, please contact us at https://t.me/tonkeeper_supportbot.
Have a wonderful day!
Vission For
MUST READ! MUST READ!! MUST READ!!! I sent Notcoin to my Bybit wallet, a significant issue arose. I copied the wallet address directly from my Bybit app and pasted it into Tonkeeper, including the necessary memo. Everything seemed correct, and I proceeded with the transaction. To my dismay, after sending, I discovered that Tonkeeper had automatically changed the wallet address to theirs. This manipulation of the address is highly concerning and, frankly, unacceptable.
142 people found this review helpful
Kalu Uchechukwu
This app is the worst thing ever, don't download it, use telegram instead, You need gas fee for EVERYTHING, even if you want to swap usdt to ton (to use as gas fee for another transaction), if they can, they'll charge gas fee for breathing while on the app. No customer support, I see they keep replying reviews and adding support_bot under the reply, but the telegram support bot doesn't work, there's no way them. Once I'm able to get all my coins out of this terrible app, I WILL DELETE IT.
177 people found this review helpful
Ton Apps Limited
20 May 2024
Hello. Thanks for your feedback. In the TON blockchain, you need to pay gas fees for every transaction. However, these fees are very low. Additionally, you can charge a battery, which is a helpful tool to pay blockchain fees when you don't have TONs. Our support has permanently moved here: https://t.me/tonkeepersupportchat.