
Joanne Kuruvilla
I really thought this was a legit app for trading crypto. It's so complicated to add money to your wallet. I got charged 5 times for a single transaction just because they keep trying to verify the "deposit hold charge", but instead I was charged both the verification charge and the amount I was trying to deposit, multiple times,when they tried to verify my account. The money never made it into the account/wallet after all that. I did get my money deposited back into my bank account, thank God.
19 people found this review helpful
Phantom Technologies, Inc.
January 23, 2026
Sorry to hear that. Please reach out in-app via Settings → Help & Support or visit help.phantom.com so our team can help determine what happened.

Jordan
Frequently freezes and prevents trading. I've lost close to 100$ because of literal full app crashes and freezes in the app preventing any actions and even kicking me back to my home screen. Then when I finally am able to log back in the cryptos I was getting ready to sell for a profit.. are now worth less than a penny, entirely losing money because of poor programming is very frustrating.. even fresh installs on a different phone does the same thing. it's 100% an app issue.

Evan Priest
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bought $250 of a crypto, wallet disappeared from my profile. Showed up for 5 minutes 3 days later and disappeared again. there is a way to hide wallets, this is not what happened. there is no trace of it anywhere. wouldnt trust money on this app. No way to contact support, the email they have responds with "we dont use this email" and sends you to the website to talk to unhelpful AI.
2 people found this review helpful