Brightside Health

Brightside Health Inc

About this app

Every mental health journey is unique. That’s why our expert providers take a hands-on approach to tailor treatment to your needs. Whether you need therapy, medication, or both, you can see improvement at every step—no matter how severe your symptoms.

86% of Brightside members get better within 12 weeks
Appointments within 48 hours
Treatment tailored to you
1:1 dedicated support from start to finish

Here’s what you can expect at Brightside:

1:1 Video Sessions
Meet face-to-face with your provider in a live, two-way video appointment. During a session, Brightside uses your device's camera and microphone so you can see and hear your provider in real time. Your camera and microphone are only active while you are in an active video session, and you can turn either off at any time during the call.

Proactive Progress Tracking
Look back at your progress over time and signal if you need your treatment adjusted.

Anytime Messaging
Send your provider a message to get questions or concerns off your chest between sessions.

Skill-Building Lessons
Learn how to integrate new thought and behavior patterns into your daily life.

Getting better starts now, with Brightside by your side.

Ratings and reviews

I'd recommend just opening their website instead of using the app. It regularly doesn't work. The lessions fail to load and the video calls usually struggle with glitches. The app also drains your battery super quickly. It would also be great if they could get their billing worked out so you don't get 2 months worth of charges all sent on one day almost 3 months after the earliest appointment.

I was skeptical because I had used a different company a few years ago and loved them, but that company became too expensive. Brightside was in my price range and allowed me to select my therapist, which is absolutely necessary for me. I don't trust just anybody to talk to about my problems. My therapist is awesome, and fits me like a glove. Brightside makes getting therapy easy, and the app keeps it all neatly organized with check-ins and updates to my mental health. I'm very pleased with them.

They don't tell you this in the FAQ for some reason and I find this deceptive, but you can only switch either therapist or psychiatrist twice every 6 months, up to four times a year. every therapist on this app so far has given me homework which I have found to be unnecessary. I have not found a single therapist that I have found helpful here. I am at my wit's end with this service and seriously considering canceling.