Brightside Health

Brightside Health Inc

About this app

Every mental health journey is unique. That’s why our expert providers take a hands-on approach to tailor treatment to your needs. Whether you need therapy, medication, or both, you can see improvement at every step—no matter how severe your symptoms.

86% of Brightside members get better within 12 weeks
Appointments within 48 hours
Treatment tailored to you
1:1 dedicated support from start to finish

Here’s what you can expect at Brightside:

1:1 Video Sessions
Share how you’re feeling and get 1:1 support from your provider.

Proactive Progress Tracking
Look back at your progress over time and signal if you need your treatment adjusted.

Anytime Messaging
Send your provider a message to get questions or concerns off your chest between sessions.

Skill-Building Lessons
Learn how to integrate new thought and behavior patterns into your daily life.

Getting better starts now, with Brightside by your side.

Ratings and reviews

I'd recommend just opening their website instead of using the app. It regularly doesn't work. The lessions fail to load and the video calls usually struggle with glitches. The app also drains your battery super quickly. It would also be great if they could get their billing worked out so you don't get 2 months worth of charges all sent on one day almost 3 months after the earliest appointment.

for a while the app functioned phenomenally. I was getting better, healing, and so on. now to continue my care, the app is locking me out of scheduling appointments until I update my address, which I have done, several times. and one appointment was fully cancelled on the day it was scheduled, even though I confirmed and was ready to attend the appointment. I won't be surprised if I'm billed for that. I'm slowly losing faith in the app.

Although I'm having a good time working with the psychologist and therapist, the app is incredibly buggy. I can't log in after the first initial log-in. It either gets stuck on a loading screen or I successfully log in and it logs me out and takes me to the log-in screen. Would rate higher but I can't access anything through the app and I have to go onto the website to get anything done.

What’s new

Bug fixes and general feature improvements