TRUE MANAGER™ AIR

Trividia Health, Inc

About this app

With the TRUE MANAGER™ AIR Mobile App, TRUE METRIX® AIR Blood Glucose Meter with Bluetooth Smart technology, and certain mobile devices, you can track data to get valuable insights that link daily activity with your glucose results from the meter’s memory. Easy-to-read charts, graphs and customizable notes make understanding data actionable. Also, share data with healthcare providers, friends, and family to help manage diabetes.

Features:
o Simple to navigate logbook shows date, time, blood glucose results and event tags from meter’s memory
o Additional event tags may be added to results in addition to personal notes
o Each blood glucose result is color coded to indicate if you are within acceptable range. You may customize the ranges given to you by your healthcare professional or use the default settings, which are the established 2015 American Diabetes Association guideline target ranges (mg/dL):
YELLOW = Above Normal >130
GREEN = Normal 80-130
RED = Hypoglycemic <70
NOTE: A DOCTOR OR HEALTHCARE PROFESSIONAL DETERMINES HOW OFTEN TO TEST AND WHAT THE TARGET RANGES ARE FOR YOUR BLOOD GLUCOSE RESULTS.

o Six Reports provide total insights:
 Average Report - View 7, 14, 30, 60, 90 and 120 day averages to review general trending and spot areas for improvement.
 Conformance Report - This report displays pre- and post- meal glucose results in a pie chart format. Each pie chart is divided into color coded sections identifying the percentage of glucose results that are above, within or below targeted ranges for each testing time.
 Glucose Trend Report - This graph can be customized by target range, date, and time to reveal patterns and to quickly identify glucose results that are too low or too high.
 Logbook Report - Review all glucose results, including control solution results, over a specific time period in chronological order.
 Modal Day/Week Report - View all results in specific time blocks per day or week. Color coded for easy review of glucose results within, above or below customized target ranges.
Summary Report – An excellent overview of glucose test results and trends in 1 easy-to-read document. (Only available with the Android App)
o Share data via PDF through email with healthcare providers, friends, and family
o Help screens are available on most pages, if assistance is needed.

COMPATIBLE DEVICES:

The TRUE MANAGER AIR App and related Software are only compatible with certain devices and certain operating systems. For a list of compatible mobile devices and operating systems go to: www.trividiahealth.com/truemanagerair. If you do not have a compatible device and/or operating system, you will not be able to use the TRUE MANAGER AIR App.
Important Information:
• TRUE MANAGER AIR App is not for diagnostic use.
• NEVER change your treatment plan without consulting a Doctor or Healthcare Professional.
• TRUE MANAGER AIR App is for use only with specified, supported mobile devices. Go to www.trividiahealth.com/truemanagerair for a list of compatible mobile devices.
• This product is intended for single-patient use to support better diabetes management without providing specific treatment or treatment suggestions.
• Refer to the TRUE METRIX® AIR Blood Glucose System Owner’s Booklet for pairing instructions.

Ratings and reviews

Simple app, but terrible in usability. If you're considering downloading this, don't waste your time. you will spend forever trying to get it to detect your meter that it might as well be giving you high blood sugars from the frustration. Turning off Bluetooth or your phone, and back on again doesn't work, neither does full closing and reopening the app. Terribly designed, and a waste of time.

Lots of Trouble w/BGM BT True Matrix Air & S/25 Ultlra like everyone else in company says. it works with the S21 Ultra & they don't know if it works with the other ones. FFS, find out and fix it if it doesn't. It worked once after I erased app and start it again but now it's not working. Anyone recommend a good BT BGM monitor to capture and send, otherwise it's stupid.

App is relatively simple and has been working well over the past year, however, recently it indicates it needs "storage permission" to back up date (on my Google Pixel 6, Android version 15. I have been trying for days to get it to work - deleted and reinstalled the app, searched my phone settings, googled the issue - cannot seem to find out what is going on. No longer able to print summary reports to email and when I deleted the app and reinstalled, none of the previous data returned.

What’s new

Made a small modification to the permissions.