
Aaron Diep
The app and push notifications work up until they don't. It doesn't seem to matter if you leave it running in the background and disable power optimization for this. After a few days, the app stops working (no push notification, can't launch and load). When this happens, I've found that I need to restart the entire phone in order to get the app to work.
1 person found this review helpful

Jamie
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Works until it doesn't. Even when allowing the app to use the battery in the background, every few days the icon disappears and the app no longer opens. at that point I have to clear the cache, data, and re-enter all of my information. This is getting so repetitive, inefficient, and annoying. I wish my company still allowed us to verify by getting a code by text.
31 people found this review helpful

Melissa G.
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Update 1/6/2026: still not sure what's going on, but having the same issue as back in Sept '25 (even after so-called Nov '25 update - try to open the app and nothing. Black screen with logo in the middle. Nothing more. App never opens. Suggestions would be appreciated. Original: Not sure what 'fix' you did, but it's no fix. I need this for my job, but now when I try to open the app, it just goes to a black screen with the logo in the center. That's it. WTH? Y'all need to take care of this asap!
62 people found this review helpful