
Victoria Holloman (Tori)
Couldn't get past onboarding. The app keeps throwing me an unexpected error message plus occasional crash during the onboarding process. I tried on wifi and on data. I uninstalled and reinstalled twice with no change. Chatbot was unhelpful and live support was equally unhelpful. The agent just told me to uninstall and reinstall AFTER I told him I'd tried that already.
13 people found this review helpful
ShiftKey, LLC
February 10, 2026
Hello Tori, Thank you for taking the time to write this review. We are sorry that you have had this experience. We would love the opportunity to assist with this. Please contact our Help Desk at 214-257-8686, or email us at credentials@shiftkey.com.

Nikki Howard
The app was working just fine on my Samsung Ultra 22 phone until a week ago. I've cleared the cache, re-installed it, and restarted my phone. It takes almost 2 minutes to open, and by that time, the shift is gone. It happens on 5G and WiFi. I have to get signatures now also because it says geofenceerror. All my other apps and agency apps are working like normal. The app works just fine on my IPad, but I can't carry that around all day. I hope it can be fixed. Maybe an android issue. Not happy.
43 people found this review helpful
ShiftKey, LLC
April 26, 2024
Hi Nikki, Sorry to hear about the issues you are running into and it definitely sounds like the app is not behaving correctly. We are digging in and will get back to you with an update!
- ShiftKey Dev Team

Amber Kost
Garbage app that some let you go past step 1 (seeing if there are even shifts in your area) without either downloading yet ANOTHER app of theirs, or giving them access to your bank account or card. When you finally give in and try to put in your card(s), it stops you AT THE END, saying something timed out, didn't work, etc. After fighting with this app for way too long and giving them way too much access with nothing in return, I'm going back to Clipboard, and the other hundred apps.
11 people found this review helpful
ShiftKey, LLC
September 30, 2024
Thank you for your review. We are unable to locate you on the ShiftKey marketplace with the name used to post this review. We would love to resolve your issue. Please contact us at resolutions@shiftkey.com