My Singtel

Name: My Singtel
Availability: InStock
Rating: 2.9536523818969727 (31313 reviews)
Author: Singtel Idea Factory Pte Ltd

Singtel Idea Factory Pte Ltd

31.3K reviews

Everyone

5M+

Downloads

Everyone

Users Interact, Digital Purchases, Unrestricted Internet

Learn more

About this app

My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere.

Usage
• Monitor your local mobile data usage, talktime and SMS
• Check your recontract eligibility date
• Keep track of your roaming data usage

Bills
• Pay your bills securely
• View and download up to 6 months of your bills

Shop
• Shop the latest products and deals
• Subscribe to a roaming plan that best suits your travel needs
• Choose from a variety of add-ons for data, talktime, music, video and more
• Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill

Rewards
• Enjoy free treats and exclusive deals monthly with Singtel Rewards

Message Us
• Chat with us in-app when you need help

Inbox
• Get updates on important system notices, promotions and rewards

More
• Find a Singtel Shop near you
• Save time by booking a Singtel Shop appointment
• Request a callback at your convenience
• Nominate your mobile lines to enjoy Singtel Circle perks

The convenience of managing your Singtel account at your fingertips.

Updated on

Aug 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Location, Photos and videos and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

30.4K reviews

Esther Yeo

July 20, 2026

This app is unnecessarily difficult to use. Bills and payment records are disconnected — there is no way to link a payment to the right bill at a glance. When I pay accumulated bills, there is no breakdown at all, so I have to add up every amount myself. I’ve been charged late fees purely because the app is so confusing to navigate. The in‑app AI bot also keeps looping and never solves the problem. Other service providers have clear, straightforward billing interfaces. Pls do better.

10 people found this review helpful

Singtel Idea Factory Pte Ltd

July 20, 2026

Hi there, we're concerned to hear of this. The break down of each service's charges are reflected in their respective bill, and the total outstanding charges will be shown on the first page of the bill. Nonetheless, we would appreciate if you could drop us a message via http://help.singtel.com/chat so that we can get your concerns sorted out.

Hector Tian

September 1, 2026

Uses WhatsApp and customer support put u on hold for a long time and don’t bother to reply even you waited for a long time. Bad customer support and they will never fix it cause they are a big company. Will be changing to another telecoms soon who can do better. Those who are thinking of getting SingTel, Just don’t. Overpriced, lousy customer support. Just so bad.

1 person found this review helpful

Singtel Idea Factory Pte Ltd

September 1, 2026

Hi there, we truly regret to learn of your recent experience. Please let us know how we can assist you with your enquiries. We're here to help as well.

Takashi Peter Hashimura

September 10, 2026

After some time after usage, my Broadband speed has gone back to 930mbps for my 3Gbps plan wireless mode. Of course it would be faster, if I tested via my Cat 7 cable. I will update this review if my speed seems throttled. For now, everything seems in good order.

2 people found this review helpful

Singtel Idea Factory Pte Ltd

September 11, 2026

Hi Takashi, we're glad to hear that the speed of your broadband service has improved. Do continue to monitor from your end and if you face any issues, please drop us a message via your app, so that we can look into your concerns further.