
Tab Enta
All worked smooth as butter until one random day when I opened the app to find that ALL of my data - safety plan, health info, etc - had been wiped with no option to revert or restore from a backup. I have more coping strategies than can be recalled on demand from memory at the best of times, much less in acute crisis. This random, unannounced deletion of a user's entire safety plan could have ended much worse. Better to keep your safety plan in a password-protected, backed-up text file.
2 people found this review helpful
MobileSupport
April 23, 2024
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience it may have caused you. We are currently investigating it.